User Logon and Device Configuration

Table of contents:

Review Questions

You can find the solutions to these questions in Appendix A, "Answers to Review Questions."


Which of the following URLs can you use to access the Cisco CallManager User web pages assuming the CallManager IP address is

  4. xml://
  5. xml://
  6. xml://

The Cisco CallManager DC Directory is a/an _______-compliant database. (Choose the best answer.)

  1. SQL
  2. Oracle
  3. LDAP
  4. Standards

For the Cisco CallManagerbased IP telephony network to function correctly, you must add users to an LDAP-compliant database. (True/False)


Which of the following fields are required to create a user who is able to use a Cisco Softphone application? (Choose five.)

  1. First Name
  2. Last Name
  3. User ID
  4. Password
  5. PIN Number
  6. Manager User ID
  7. Department
  8. Enable CTI Application Use
  9. SoftPhone Support Enabled

Before a user is able to configure a Cisco IP Phone through the CCMUser web pages, what must be true? (Choose two.)

  1. The user must have a valid user account.
  2. The user must have Java support enabled on their workstation.
  3. The user account must be associated with at least one Cisco IP Phone.
  4. The user must use a Windows-based operating system.

You receive a technical support call from a troubled user of the IP telephony network. The user has configured a personal address book through the CCMUser pages for their Cisco IP Phone 7960. They are unable to figure out how to access this personal address book from their Cisco IP Phone. What do you tell them?

  1. You can access the personal address book by pressing the Directories button on the Cisco IP Phone.
  2. You can only view the personal address book through the CCMUser web pages.
  3. You need to press the PAB softkey on your Cisco IP Phone.
  4. You must first subscribe to the personal address book service and can then access it by pressing the Services button on your IP Phone.

Which of the following is the default Message Waiting Lamp policy for the Cisco CallManager system configured on each Cisco IP Phone? (Choose the best answer.)

  1. Use System Policy
  2. Light and Prompt
  3. Light Only
  4. Prompt Only

By default, Cisco CallManager supports three language selections for users: English, Spanish, and French. (True/False)


A user can configure their IP Phone with up to _____ fast dial codes.

  1. 20
  2. 50
  3. 99
  4. 150

Which of the following options are available for a user who wants to forward their IP Phone using the CCMUser web pages? (Select all that apply.)

  1. Call Forward All
  2. Call Forward Busy
  3. Call Forward No Answer
  4. Call Forward Selected

Part I: Cisco CallManager Fundamentals

Introduction to Cisco Unified Communications and Cisco Unified CallManager

Cisco Unified CallManager Clustering and Deployment Options

Cisco Unified CallManager Installation and Upgrades

Part II: IPT Devices and Users

Cisco IP Phones and Other User Devices

Configuring Cisco Unified CallManager to Support IP Phones

Cisco IP Telephony Users

Cisco Bulk Administration Tool

Part III: IPT Network Integration and Route Plan

Cisco Catalyst Switches

Configuring Cisco Gateways and Trunks

Cisco Unified CallManager Route Plan Basics

Cisco Unified CallManager Advanced Route Plans

Configuring Hunt Groups and Call Coverage

Implementing Telephony Call Restrictions and Control

Implementing Multiple-Site Deployments

Part IV: VoIP Features

Media Resources

Configuring User Features, Part 1

Configuring User Features, Part 2

Configuring Cisco Unified CallManager Attendant Console

Configuring Cisco IP Manager Assistant

Part V: IPT Security

Securing the Windows Operating System

Securing Cisco Unified CallManager Administration

Preventing Toll Fraud

Hardening the IP Phone

Understanding Cryptographic Fundamentals

Understanding the Public Key Infrastructure

Understanding Cisco IP Telephony Authentication and Encryption Fundamentals

Configuring Cisco IP Telephony Authentication and Encryption

Part VI: IP Video

Introducing IP Video Telephony

Configuring Cisco VT Advantage

Part VII: IPT Management

Introducing Database Tools and Cisco Unified CallManager Serviceability

Monitoring Performance

Configuring Alarms and Traces

Configuring CAR

Using Additional Management and Monitoring Tools

Part VIII: Appendix

Appendix A. Answers to Review Questions


Authorized Self-Study Guide Cisco IP Telephony (CIPT)
Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)
ISBN: 158705261X
EAN: 2147483647
Year: 2004
Pages: 329 © 2008-2020.
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