User Logon and Device Configuration

Review Questions

You can find the solutions to these questions in Appendix A, "Answers to Review Questions."

1.	Which of the following URLs can you use to access the Cisco CallManager User web pages assuming the CallManager IP address is 10.1.1.1? https://10.1.1.1/CCMAdmin https://10.1.1.1/CCMUser https://10.1.1.1/CCM xml://10.1.1.1/CCMAdmin xml://10.1.1.1/CCMUser xml://10.1.1.1/CCM
2.	The Cisco CallManager DC Directory is a/an _______-compliant database. (Choose the best answer.) SQL Oracle LDAP Standards
3.	For the Cisco CallManagerbased IP telephony network to function correctly, you must add users to an LDAP-compliant database. (True/False)
4.	Which of the following fields are required to create a user who is able to use a Cisco Softphone application? (Choose five.) First Name Last Name User ID Password PIN Number Manager User ID Department Enable CTI Application Use SoftPhone Support Enabled
5.	Before a user is able to configure a Cisco IP Phone through the CCMUser web pages, what must be true? (Choose two.) The user must have a valid user account. The user must have Java support enabled on their workstation. The user account must be associated with at least one Cisco IP Phone. The user must use a Windows-based operating system.
6.	You receive a technical support call from a troubled user of the IP telephony network. The user has configured a personal address book through the CCMUser pages for their Cisco IP Phone 7960. They are unable to figure out how to access this personal address book from their Cisco IP Phone. What do you tell them? You can access the personal address book by pressing the Directories button on the Cisco IP Phone. You can only view the personal address book through the CCMUser web pages. You need to press the PAB softkey on your Cisco IP Phone. You must first subscribe to the personal address book service and can then access it by pressing the Services button on your IP Phone.
7.	Which of the following is the default Message Waiting Lamp policy for the Cisco CallManager system configured on each Cisco IP Phone? (Choose the best answer.) Use System Policy Light and Prompt Light Only Prompt Only
8.	By default, Cisco CallManager supports three language selections for users: English, Spanish, and French. (True/False)
9.	A user can configure their IP Phone with up to _____ fast dial codes. 20 50 99 150
10.	Which of the following options are available for a user who wants to forward their IP Phone using the CCMUser web pages? (Select all that apply.) Call Forward All Call Forward Busy Call Forward No Answer Call Forward Selected