You can find the solutions to these questions in Appendix A, "Answers to Review Questions."
What are two requirements for users to be able to view weather reports, airline arrival and departure times, stock quotes, or other Cisco IP Phone Services that the system administrator has made available to them?
Which three of these areas can you use to assign a softkey template to a device?
Which phone feature requires no administrator configuration?
For which softkey is the initiating user NOT included in the call after the transaction is completed?
Barge requires which of the following?
Which of the following features allow a user to answer a ringing phone automatically through their speakerphone?
You have configured the shared extension 1005 to support 30 maximum calls, and to initiate a busy trigger when the calls have reached 15. Michael is using the shared DN 1005 and picks up the extension to make an outgoing call. The current number of individuals using the line is 15. What does Michael hear?
You would like to provide Call Back capabilities to everyone in your organization. All IP phones are configured to use the Standard User softkey template. What would be the easiest way to provide Call Back capabilities to the users?
Which of the following accurately describes the Group Call Pickup feature?
A user notices that their shared line appearance is currently in use. Out of curiosity, the user presses a softkey. Immediately, the user is in a conference call with the parties currently using the shared line appearance. Which softkey did the user press?
Part I: Cisco CallManager Fundamentals
Introduction to Cisco Unified Communications and Cisco Unified CallManager
Cisco Unified CallManager Clustering and Deployment Options
Cisco Unified CallManager Installation and Upgrades
Part II: IPT Devices and Users
Cisco IP Phones and Other User Devices
Configuring Cisco Unified CallManager to Support IP Phones
Cisco IP Telephony Users
Cisco Bulk Administration Tool
Part III: IPT Network Integration and Route Plan
Cisco Catalyst Switches
Configuring Cisco Gateways and Trunks
Cisco Unified CallManager Route Plan Basics
Cisco Unified CallManager Advanced Route Plans
Configuring Hunt Groups and Call Coverage
Implementing Telephony Call Restrictions and Control
Implementing Multiple-Site Deployments
Part IV: VoIP Features
Configuring User Features, Part 1
Configuring User Features, Part 2
Configuring Cisco Unified CallManager Attendant Console
Configuring Cisco IP Manager Assistant
Part V: IPT Security
Securing the Windows Operating System
Securing Cisco Unified CallManager Administration
Preventing Toll Fraud
Hardening the IP Phone
Understanding Cryptographic Fundamentals
Understanding the Public Key Infrastructure
Understanding Cisco IP Telephony Authentication and Encryption Fundamentals
Configuring Cisco IP Telephony Authentication and Encryption
Part VI: IP Video
Introducing IP Video Telephony
Configuring Cisco VT Advantage
Part VII: IPT Management
Introducing Database Tools and Cisco Unified CallManager Serviceability
Configuring Alarms and Traces
Using Additional Management and Monitoring Tools
Part VIII: Appendix
Appendix A. Answers to Review Questions