Quality Report Tool

Table of contents:

Review Questions

You can find the solutions to these questions in Appendix A, "Answers to Review Questions."


What is the purpose of the dependency records?

  1. Dial plans can be analyzed with the dependency records.
  2. It helps to find links between devices that keeps you from deleting a record in Cisco CallManager.
  3. Users and profiles that are interacting with each other can be displayed with the dependency records.
  4. Collaborating system services in Cisco CallManager can be displayed with the dependency records.

Which user password can be changed with the Password Changer tool?

  1. IPMAAdminUser
  2. CCMAdminUser
  3. CCMAdministrator
  4. CCMUser

The Cisco Dialed Number Analyzer can be used to analyze which of the following?

  1. Dial plans in an IP telephony environment
  2. Erlang b and Erlang c values
  3. CARs
  4. Dialed service numbers called by users

Complete the following sentence to make it true: When using QRT, reports are created __________.

  1. Automatically for all users
  2. In a round-robin fashion for all users
  3. When an administrator activates QRT Viewer
  4. When an end user presses the QRT button on the IP phone

Which SNMP version supports encryption and authentication?

  1. SNMP Version 1
  2. SNMP Version 2
  3. SNMP Version 3
  4. SNMP Version 5

What is the drawback of using CallManager dependency records?

  1. The dependency record function only shows devices that are directly related.
  2. Dependency records can lead to high CPU utilization.
  3. Dependency records require CDP to function.
  4. Dependency records only work with Cisco equipment.

When using the Password Changer tool, the passwords of the specified user accounts are changed _________.

  1. In the LDAP Directory of a single server
  2. In the LDAP Directory of all servers in the cluster
  3. In the Windows user database of a single server
  4. In the Active Directory for all servers in the cluster

How can you access the Password Changer tool?

  1. Using the Serviceability Tools menu
  2. Using the CallManager Administration Tools menu
  3. By typing CCMPWDChanger from a Windows Run prompt
  4. By selecting CCMPWDChanger from the Windows Start menu

You receive an alarm level 5 message coming in from the Cisco CallManager service. What well-known name is this alarm level assigned?

  1. Emergency
  2. Error
  3. Critical
  4. Alert

Which of the following is the valid way to access Cisco DNA?

  1. Using a skin sample from John Chambers
  2. By using the Application menu in CallManager Serviceability
  3. By using the Application menu in CallManager Administration
  4. By entering the URL https:///DNA

Part I: Cisco CallManager Fundamentals

Introduction to Cisco Unified Communications and Cisco Unified CallManager

Cisco Unified CallManager Clustering and Deployment Options

Cisco Unified CallManager Installation and Upgrades

Part II: IPT Devices and Users

Cisco IP Phones and Other User Devices

Configuring Cisco Unified CallManager to Support IP Phones

Cisco IP Telephony Users

Cisco Bulk Administration Tool

Part III: IPT Network Integration and Route Plan

Cisco Catalyst Switches

Configuring Cisco Gateways and Trunks

Cisco Unified CallManager Route Plan Basics

Cisco Unified CallManager Advanced Route Plans

Configuring Hunt Groups and Call Coverage

Implementing Telephony Call Restrictions and Control

Implementing Multiple-Site Deployments

Part IV: VoIP Features

Media Resources

Configuring User Features, Part 1

Configuring User Features, Part 2

Configuring Cisco Unified CallManager Attendant Console

Configuring Cisco IP Manager Assistant

Part V: IPT Security

Securing the Windows Operating System

Securing Cisco Unified CallManager Administration

Preventing Toll Fraud

Hardening the IP Phone

Understanding Cryptographic Fundamentals

Understanding the Public Key Infrastructure

Understanding Cisco IP Telephony Authentication and Encryption Fundamentals

Configuring Cisco IP Telephony Authentication and Encryption

Part VI: IP Video

Introducing IP Video Telephony

Configuring Cisco VT Advantage

Part VII: IPT Management

Introducing Database Tools and Cisco Unified CallManager Serviceability

Monitoring Performance

Configuring Alarms and Traces

Configuring CAR

Using Additional Management and Monitoring Tools

Part VIII: Appendix

Appendix A. Answers to Review Questions


Authorized Self-Study Guide Cisco IP Telephony (CIPT)
Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)
ISBN: 158705261X
EAN: 2147483647
Year: 2004
Pages: 329

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