1.

A and D

After an administrator has configured IP phone Services to be made available to the users, the users can subscribe to them through the User Options pages (http:///ccmuser). After the user has subscribed to the services, they can access them by pressing the Services button on the IP phone.

   
2.

B, C, and F

You can assign softkey templates to an individual IP phone (at the device level), to a group of IP phones (at the device pool level), or to all auto-registered IP phones (at the device defaults level).

3.

B

The transfer functionality works just fine without administrator configuration, provided you have provisioned MTP resources for the cluster.

4.

A

When a user performs a direct transfer (DirTrfr), the user making the transfer stays out of the call. This uses minimal cluster resources to accomplish the task.

5.

B

Barge only functions when multiple users are using the same line (shared line appearance).

6.

D

Auto answer capabilities are configured on a per-DN basis. They allow a user to answer a ringing phone automatically using either a headset or speakerphone.

7.

C

Michael will hear a dial tone. The busy trigger configuration for a shared extension will restrict any additional incoming calls after the line usage has reached the defined number. Only the maximum calls parameter can restrict outbound calls.

8.

B

Because you cannot modify the built-in softkey templates in Cisco CallManager, the only solution is to create a new softkey template, add the Call Back softkey to the Ring Out and On Hook call states, and assign the softkey template to all users in your organization.

9.

B

Group Call Pickup allows users to pick up a ringing phone located within their own Call Pickup Group or another Call Pickup Group. Standard Call Pickup allows users to pick up a ringing phone located within their Call Pickup Group. Other Group Call Pickup allows users to pick up a ringing phone in their pickup group or another pickup group without dialing a group number. Call Park allows users to pick up a call on hold by dialing the appropriate extension.

10.

C

Conference Barge (cBarge) allows a user to barge in a call and use dedicated conference resources to maintain the call. Furthermore, the on-screen display shows the user entering a conference. The standard Barge feature uses the built-in conference capabilities of Cisco IP Phones and does not show the user as being in a conference call.

Part I: Cisco CallManager Fundamentals

Introduction to Cisco Unified Communications and Cisco Unified CallManager

Cisco Unified CallManager Clustering and Deployment Options

Cisco Unified CallManager Installation and Upgrades

Part II: IPT Devices and Users

Cisco IP Phones and Other User Devices

Configuring Cisco Unified CallManager to Support IP Phones

Cisco IP Telephony Users

Cisco Bulk Administration Tool

Part III: IPT Network Integration and Route Plan

Cisco Catalyst Switches

Configuring Cisco Gateways and Trunks

Cisco Unified CallManager Route Plan Basics

Cisco Unified CallManager Advanced Route Plans

Configuring Hunt Groups and Call Coverage

Implementing Telephony Call Restrictions and Control

Implementing Multiple-Site Deployments

Part IV: VoIP Features

Media Resources

Configuring User Features, Part 1

Configuring User Features, Part 2

Configuring Cisco Unified CallManager Attendant Console

Configuring Cisco IP Manager Assistant

Part V: IPT Security

Securing the Windows Operating System

Securing Cisco Unified CallManager Administration

Preventing Toll Fraud

Hardening the IP Phone

Understanding Cryptographic Fundamentals

Understanding the Public Key Infrastructure

Understanding Cisco IP Telephony Authentication and Encryption Fundamentals

Configuring Cisco IP Telephony Authentication and Encryption

Part VI: IP Video

Introducing IP Video Telephony

Configuring Cisco VT Advantage

Part VII: IPT Management

Introducing Database Tools and Cisco Unified CallManager Serviceability

Monitoring Performance

Configuring Alarms and Traces

Configuring CAR

Using Additional Management and Monitoring Tools

Part VIII: Appendix

Appendix A. Answers to Review Questions

Index





Authorized Self-Study Guide Cisco IP Telephony (CIPT)
Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)
ISBN: 158705261X
EAN: 2147483647
Year: 2004
Pages: 329
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