This chapter covers the following topics:
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Deploying IP telephony requires planning how you will power the IP Phones and how the voice network traffic will mix with the data network while ensuring that the data traffic does not degrade the quality of the voice calls.
Cisco Catalyst switches provide three features that aid an IP telephony deployment: inline power, voice VLANs, and class of service (CoS). Using the Cisco Catalyst switch to power IP Phones can save on wiring costs and simplifies management. Enabling multiple VLANs in a single port and placing voice packets in one VLAN and data in another VLAN saves money by reducing the number of switch ports. Extending CoS to the IP Phone improves voice quality by ensuring that voice packets receive priority over data.
This lesson discusses the three major functions that Cisco Catalyst switches perform in an IP telephony network and describes how to configure a Cisco Catalyst switch to enable these functions.
Part I: Cisco CallManager Fundamentals
Introduction to Cisco Unified Communications and Cisco Unified CallManager
Cisco Unified CallManager Clustering and Deployment Options
Cisco Unified CallManager Installation and Upgrades
Part II: IPT Devices and Users
Cisco IP Phones and Other User Devices
Configuring Cisco Unified CallManager to Support IP Phones
Cisco IP Telephony Users
Cisco Bulk Administration Tool
Part III: IPT Network Integration and Route Plan
Cisco Catalyst Switches
Configuring Cisco Gateways and Trunks
Cisco Unified CallManager Route Plan Basics
Cisco Unified CallManager Advanced Route Plans
Configuring Hunt Groups and Call Coverage
Implementing Telephony Call Restrictions and Control
Implementing Multiple-Site Deployments
Part IV: VoIP Features
Media Resources
Configuring User Features, Part 1
Configuring User Features, Part 2
Configuring Cisco Unified CallManager Attendant Console
Configuring Cisco IP Manager Assistant
Part V: IPT Security
Securing the Windows Operating System
Securing Cisco Unified CallManager Administration
Preventing Toll Fraud
Hardening the IP Phone
Understanding Cryptographic Fundamentals
Understanding the Public Key Infrastructure
Understanding Cisco IP Telephony Authentication and Encryption Fundamentals
Configuring Cisco IP Telephony Authentication and Encryption
Part VI: IP Video
Introducing IP Video Telephony
Configuring Cisco VT Advantage
Part VII: IPT Management
Introducing Database Tools and Cisco Unified CallManager Serviceability
Monitoring Performance
Configuring Alarms and Traces
Configuring CAR
Using Additional Management and Monitoring Tools
Part VIII: Appendix
Appendix A. Answers to Review Questions
Index