All critical hot fixes and patches to the Cisco IP Telephony Operating System are posted on Cisco.com for download within 24 hours of the announcement from Microsoft. All noncritical hot fixes and patches are bundled for a consolidated, monthly release from Cisco.com.



Heuristic scanning should not be allowed because this feature can prevent CallManager Administration web pages from operating correctly.



A headless (standalone) version of the Cisco Security Agent (CSA) is provided by Cisco, free of charge, to protect Cisco CallManager against malicious applications.



Password expiration policies should be disabled on all service accounts. If the service account password were to expire, it could prevent a variety of CallManager services from operating correctly.



The IIS service comprises 80 percent of all attacks on Windows servers. Because of this, it is a best practice to stop the IIS service on all Cisco CallManager Subscribers.



The Cisco CallManager server is not designed to handle nonapproved third-party utilities.



The most automated process for installing security updates and hot fixes to the CallManager server is e-mail subscription to the Cisco CallManager Notification Tool. The updates must then be manually downloaded and installed.


A and C

The first of these scripts focuses on securing the foundation Windows 2000 operating system with security settings recommended for Cisco CallManager servers only. The second of these scripts focuses on securing the SQL communication on the server.



There is not even a product called WebX SecureServer.


A and B

Only virus protection software can prevent a server against virus infection. In addition, only the managed CSA version provides firewall functionality. The standalone CSA version allows all inbound network connections.

Part I: Cisco CallManager Fundamentals

Introduction to Cisco Unified Communications and Cisco Unified CallManager

Cisco Unified CallManager Clustering and Deployment Options

Cisco Unified CallManager Installation and Upgrades

Part II: IPT Devices and Users

Cisco IP Phones and Other User Devices

Configuring Cisco Unified CallManager to Support IP Phones

Cisco IP Telephony Users

Cisco Bulk Administration Tool

Part III: IPT Network Integration and Route Plan

Cisco Catalyst Switches

Configuring Cisco Gateways and Trunks

Cisco Unified CallManager Route Plan Basics

Cisco Unified CallManager Advanced Route Plans

Configuring Hunt Groups and Call Coverage

Implementing Telephony Call Restrictions and Control

Implementing Multiple-Site Deployments

Part IV: VoIP Features

Media Resources

Configuring User Features, Part 1

Configuring User Features, Part 2

Configuring Cisco Unified CallManager Attendant Console

Configuring Cisco IP Manager Assistant

Part V: IPT Security

Securing the Windows Operating System

Securing Cisco Unified CallManager Administration

Preventing Toll Fraud

Hardening the IP Phone

Understanding Cryptographic Fundamentals

Understanding the Public Key Infrastructure

Understanding Cisco IP Telephony Authentication and Encryption Fundamentals

Configuring Cisco IP Telephony Authentication and Encryption

Part VI: IP Video

Introducing IP Video Telephony

Configuring Cisco VT Advantage

Part VII: IPT Management

Introducing Database Tools and Cisco Unified CallManager Serviceability

Monitoring Performance

Configuring Alarms and Traces

Configuring CAR

Using Additional Management and Monitoring Tools

Part VIII: Appendix

Appendix A. Answers to Review Questions


Authorized Self-Study Guide Cisco IP Telephony (CIPT)
Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)
ISBN: 158705261X
EAN: 2147483647
Year: 2004
Pages: 329

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