You can find the solutions to these questions in Appendix A, "Answers to Review Questions."
Match the Cisco CallManager Attendant Console terms with the answer choice that is most closely associated with the term.
When you configure Cisco CallManager Attendant Console server in Cisco CallManager Administration, what should you do to prevent calls from being dropped when the queue is full?
Which two services must be activated for Cisco CallManager Attendant Console to function properly?
Which item can be configured from the Pilot Point Configuration window in Cisco CallManager Administration?
How many hunt groups can you have in a Cisco CallManager cluster?
Which of the following hunting types allow the Attendant Console clients to receive a list of currently queued calls and accept them as they become available?
To allow the Attendant Console client to function in the cluster, you must create a user with the username ________ and the password _________.
How do you access the Attendant Console Configuration Tool?
A corporate operator has parked a call at extension 5529. After a few minutes, the operator notices that the call has not been answered. How can the operator revert the Call Park process?
You are adding an Attendant Console user to the CallManager configuration. You click User > Add a New User and fill out the user information. What additional option should you select for this user?
Part I: Cisco CallManager Fundamentals
Introduction to Cisco Unified Communications and Cisco Unified CallManager
Cisco Unified CallManager Clustering and Deployment Options
Cisco Unified CallManager Installation and Upgrades
Part II: IPT Devices and Users
Cisco IP Phones and Other User Devices
Configuring Cisco Unified CallManager to Support IP Phones
Cisco IP Telephony Users
Cisco Bulk Administration Tool
Part III: IPT Network Integration and Route Plan
Cisco Catalyst Switches
Configuring Cisco Gateways and Trunks
Cisco Unified CallManager Route Plan Basics
Cisco Unified CallManager Advanced Route Plans
Configuring Hunt Groups and Call Coverage
Implementing Telephony Call Restrictions and Control
Implementing Multiple-Site Deployments
Part IV: VoIP Features
Configuring User Features, Part 1
Configuring User Features, Part 2
Configuring Cisco Unified CallManager Attendant Console
Configuring Cisco IP Manager Assistant
Part V: IPT Security
Securing the Windows Operating System
Securing Cisco Unified CallManager Administration
Preventing Toll Fraud
Hardening the IP Phone
Understanding Cryptographic Fundamentals
Understanding the Public Key Infrastructure
Understanding Cisco IP Telephony Authentication and Encryption Fundamentals
Configuring Cisco IP Telephony Authentication and Encryption
Part VI: IP Video
Introducing IP Video Telephony
Configuring Cisco VT Advantage
Part VII: IPT Management
Introducing Database Tools and Cisco Unified CallManager Serviceability
Configuring Alarms and Traces
Using Additional Management and Monitoring Tools
Part VIII: Appendix
Appendix A. Answers to Review Questions