Monitoring Performance

Table of contents:

This chapter covers the following topics:

  • Defining a performance object and counter and describing their interaction with Microsoft Performance Monitor and RTMT
  • Using Microsoft Event Viewer to identify system-level events and errors
  • Using Microsoft Performance Monitor to monitor system and device statistics
  • Explaining the major monitoring categories that RTMT provides
  • Using the default RTMT configuration and creating customized configuration profiles
  • Identifying components of the RTMT window

Growing demands to the telephony systems increase hardware usage on the telephony system platform. If those demands rise too much, they could cause system overloads. Telephony systems are among those that most directly affect businesses, and overloads that lead to system outages could be extremely costly. Therefore, administrators must be able to monitor system performance. This chapter covers tools that are used to monitor Cisco CallManager systems. Further, this chapter describes Microsoft tools that are available on the Windows system, Real-Time Monitoring Tool (RTMT) from Cisco, and how they work together.

Performance Counters

Part I: Cisco CallManager Fundamentals

Introduction to Cisco Unified Communications and Cisco Unified CallManager

Cisco Unified CallManager Clustering and Deployment Options

Cisco Unified CallManager Installation and Upgrades

Part II: IPT Devices and Users

Cisco IP Phones and Other User Devices

Configuring Cisco Unified CallManager to Support IP Phones

Cisco IP Telephony Users

Cisco Bulk Administration Tool

Part III: IPT Network Integration and Route Plan

Cisco Catalyst Switches

Configuring Cisco Gateways and Trunks

Cisco Unified CallManager Route Plan Basics

Cisco Unified CallManager Advanced Route Plans

Configuring Hunt Groups and Call Coverage

Implementing Telephony Call Restrictions and Control

Implementing Multiple-Site Deployments

Part IV: VoIP Features

Media Resources

Configuring User Features, Part 1

Configuring User Features, Part 2

Configuring Cisco Unified CallManager Attendant Console

Configuring Cisco IP Manager Assistant

Part V: IPT Security

Securing the Windows Operating System

Securing Cisco Unified CallManager Administration

Preventing Toll Fraud

Hardening the IP Phone

Understanding Cryptographic Fundamentals

Understanding the Public Key Infrastructure

Understanding Cisco IP Telephony Authentication and Encryption Fundamentals

Configuring Cisco IP Telephony Authentication and Encryption

Part VI: IP Video

Introducing IP Video Telephony

Configuring Cisco VT Advantage

Part VII: IPT Management

Introducing Database Tools and Cisco Unified CallManager Serviceability

Monitoring Performance

Configuring Alarms and Traces

Configuring CAR

Using Additional Management and Monitoring Tools

Part VIII: Appendix

Appendix A. Answers to Review Questions


Authorized Self-Study Guide Cisco IP Telephony (CIPT)
Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)
ISBN: 158705261X
EAN: 2147483647
Year: 2004
Pages: 329 © 2008-2020.
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