1. |
B The dependency record capability was developed as a response to quite a bit of administrative frustration in early CallManager versions. CallManager would restrict you from deleting an item because something else was using it, but it would never tell you what that something else was. Dependency records helps track which devices are associated with each other in CallManager. |
2. |
C The CCMAdministrator, CCMSysUser, IPMASysUser, and Directory Manager passwords can all be changed using the Password Changer tool. |
3. |
A Cisco DNA can be used to analyze and test dial plans in an IP telephony environment. |
4. |
D This question uses tricky wording. The QRT reports are actually created when the user presses the QRT button. They are displayed when the administrator uses the QRT Viewer. |
5. |
C SNMP Version 3 (which is still awaiting standardization) adds support for both authentication and encryption. |
6. |
B Dependency records are disabled by default on the Cisco CallManager because they can lead to high CPU utilization. To minimize the effect, you can enable them during the off-peak hours. |
7. |
B The Password Changer tool only functions if you are using Cisco MLA, which prevents the CallManager server from sharing the user database with Windows. The passwords of the specified user accounts are changed in the MLA LDAP directory of all servers in the cluster. |
8. |
C The Password Changer tool can be accessed from the Run prompt within Windows. |
9. |
C The CallManager alarm levels use the same mappings as the syslog messages. An alarm level 5 is assigned a name of "Critical." The only levels above this are Alert (level 6) and Emergency (level 7). |
10. |
D You can access the Dialed Number Analyzer by entering the URL manually or accessing the added icon in the Start menu or on the Windows desktop after you have installed it on a CallManager server. |
Part I: Cisco CallManager Fundamentals
Introduction to Cisco Unified Communications and Cisco Unified CallManager
Cisco Unified CallManager Clustering and Deployment Options
Cisco Unified CallManager Installation and Upgrades
Part II: IPT Devices and Users
Cisco IP Phones and Other User Devices
Configuring Cisco Unified CallManager to Support IP Phones
Cisco IP Telephony Users
Cisco Bulk Administration Tool
Part III: IPT Network Integration and Route Plan
Cisco Catalyst Switches
Configuring Cisco Gateways and Trunks
Cisco Unified CallManager Route Plan Basics
Cisco Unified CallManager Advanced Route Plans
Configuring Hunt Groups and Call Coverage
Implementing Telephony Call Restrictions and Control
Implementing Multiple-Site Deployments
Part IV: VoIP Features
Media Resources
Configuring User Features, Part 1
Configuring User Features, Part 2
Configuring Cisco Unified CallManager Attendant Console
Configuring Cisco IP Manager Assistant
Part V: IPT Security
Securing the Windows Operating System
Securing Cisco Unified CallManager Administration
Preventing Toll Fraud
Hardening the IP Phone
Understanding Cryptographic Fundamentals
Understanding the Public Key Infrastructure
Understanding Cisco IP Telephony Authentication and Encryption Fundamentals
Configuring Cisco IP Telephony Authentication and Encryption
Part VI: IP Video
Introducing IP Video Telephony
Configuring Cisco VT Advantage
Part VII: IPT Management
Introducing Database Tools and Cisco Unified CallManager Serviceability
Monitoring Performance
Configuring Alarms and Traces
Configuring CAR
Using Additional Management and Monitoring Tools
Part VIII: Appendix
Appendix A. Answers to Review Questions
Index