C, D, and F
You can use Cisco's BAT to insert IP Phones, users, device profiles, IPMA managers and assistants, Catalyst 6000 FXS ports, VG200 analog ports, client matter codes, forced authorization codes, Call Pickup groups, and phone certificates.
Auto-registration is used to allow newly installed Cisco IP Phones to gain a temporary extension that the user or administrator can use to dial in to the TAPS extension to configure their IP Phone.
B and C
To perform a successful device import using BAT, you must use a comma-separated value (CSV) text file to define unique device values and a valid device template specifying common device settings.
This Excel spreadsheet eases the CSV file creation process and is always stored in the directory C:CiscoWebsBATExcelTemplate.
The Cisco BAT utility will only install on the Publisher server because it makes changes directly to the SQL database.
The device template can define many line settings, but BAT will only configure the lines you have specified in the CSV file. The trouble occurs when you have more lines defined in the CSV file than exist in the device template. If this situation occurs, BAT will cut off the number of lines on the device to equal that of the device template.
The Create Dummy MAC Address check box generates random MAC addresses for the IP Phones and saves them in the CallManager database. The administrator can then manually update the entries or use TAPS to automate the process.
You can accomplish bulk updates using a query in the BAT utility. A query can match devices based on any number of criteria. You can then specify the setting you want to change on the matched devices (music on hold, in this case).
TAPS relies on the Customer Response Application, which manages the automated prompt and update process for the user.
A and D
CSV files are simply text files containing data separated by commas. Cisco has included the Microsoft Excel template to make the generation of these files easier. However, an administrator can define their own CSV format by manually creating a CSV file using a simple text editor, such as Microsoft Notepad.
Part I: Cisco CallManager Fundamentals
Introduction to Cisco Unified Communications and Cisco Unified CallManager
Cisco Unified CallManager Clustering and Deployment Options
Cisco Unified CallManager Installation and Upgrades
Part II: IPT Devices and Users
Cisco IP Phones and Other User Devices
Configuring Cisco Unified CallManager to Support IP Phones
Cisco IP Telephony Users
Cisco Bulk Administration Tool
Part III: IPT Network Integration and Route Plan
Cisco Catalyst Switches
Configuring Cisco Gateways and Trunks
Cisco Unified CallManager Route Plan Basics
Cisco Unified CallManager Advanced Route Plans
Configuring Hunt Groups and Call Coverage
Implementing Telephony Call Restrictions and Control
Implementing Multiple-Site Deployments
Part IV: VoIP Features
Configuring User Features, Part 1
Configuring User Features, Part 2
Configuring Cisco Unified CallManager Attendant Console
Configuring Cisco IP Manager Assistant
Part V: IPT Security
Securing the Windows Operating System
Securing Cisco Unified CallManager Administration
Preventing Toll Fraud
Hardening the IP Phone
Understanding Cryptographic Fundamentals
Understanding the Public Key Infrastructure
Understanding Cisco IP Telephony Authentication and Encryption Fundamentals
Configuring Cisco IP Telephony Authentication and Encryption
Part VI: IP Video
Introducing IP Video Telephony
Configuring Cisco VT Advantage
Part VII: IPT Management
Introducing Database Tools and Cisco Unified CallManager Serviceability
Configuring Alarms and Traces
Using Additional Management and Monitoring Tools
Part VIII: Appendix
Appendix A. Answers to Review Questions