C, D, and F

You can use Cisco's BAT to insert IP Phones, users, device profiles, IPMA managers and assistants, Catalyst 6000 FXS ports, VG200 analog ports, client matter codes, forced authorization codes, Call Pickup groups, and phone certificates.

B

Auto-registration is used to allow newly installed Cisco IP Phones to gain a temporary extension that the user or administrator can use to dial in to the TAPS extension to configure their IP Phone.

B and C

To perform a successful device import using BAT, you must use a comma-separated value (CSV) text file to define unique device values and a valid device template specifying common device settings.

D

This Excel spreadsheet eases the CSV file creation process and is always stored in the directory C:CiscoWebsBATExcelTemplate.

A

The Cisco BAT utility will only install on the Publisher server because it makes changes directly to the SQL database.

A

The device template can define many line settings, but BAT will only configure the lines you have specified in the CSV file. The trouble occurs when you have more lines defined in the CSV file than exist in the device template. If this situation occurs, BAT will cut off the number of lines on the device to equal that of the device template.

C

The Create Dummy MAC Address check box generates random MAC addresses for the IP Phones and saves them in the CallManager database. The administrator can then manually update the entries or use TAPS to automate the process.

B

You can accomplish bulk updates using a query in the BAT utility. A query can match devices based on any number of criteria. You can then specify the setting you want to change on the matched devices (music on hold, in this case).

B

TAPS relies on the Customer Response Application, which manages the automated prompt and update process for the user.

A and D

CSV files are simply text files containing data separated by commas. Cisco has included the Microsoft Excel template to make the generation of these files easier. However, an administrator can define their own CSV format by manually creating a CSV file using a simple text editor, such as Microsoft Notepad.