Cisco Unified CallManager Route Plan Basics

This chapter covers the following topics:

  • Identifying the necessary elements for creating external route plans in Cisco CallManager, including gateways and trunks, route groups, route lists, and route patterns
  • Explaining how route groups are used to prioritize and group gateways to send external calls out of a preferred path and keep a backup path for redundancy
  • Explaining how route lists are used to prioritize route groups that contain different types of gateways that connect to the IP WAN or PSTN
  • Explaining how to create route patterns that use wildcards to route calls to gateways or route lists
  • Describing how Cisco CallManager analyzes dialed digits to determine where to route calls
  • Describing how route groups, route lists, and route patterns are used in a basic route plan to route calls to the IP WAN or PSTN

To determine where to route calls, Cisco CallManager requires knowledge of the patterns of digits that users dial to reach a particular telephone number. These patterns include access codes, area codes, and combinations of the digits that are dialed. The route plan is the set of configurable lists that provide Cisco CallManager with the knowledge of where to route calls. Related to call routing is call distribution, which, simply put, is the ability to specify the order and other factors in which Cisco CallManager extends calls to members of a group.

This chapter discusses the basic components of a route plan within Cisco CallManager. Basic components of a route plan include route groups, route lists, and route patterns.

Part I: Cisco CallManager Fundamentals

Introduction to Cisco Unified Communications and Cisco Unified CallManager

Cisco Unified CallManager Clustering and Deployment Options

Cisco Unified CallManager Installation and Upgrades

Part II: IPT Devices and Users

Cisco IP Phones and Other User Devices

Configuring Cisco Unified CallManager to Support IP Phones

Cisco IP Telephony Users

Cisco Bulk Administration Tool

Part III: IPT Network Integration and Route Plan

Cisco Catalyst Switches

Configuring Cisco Gateways and Trunks

Cisco Unified CallManager Route Plan Basics

Cisco Unified CallManager Advanced Route Plans

Configuring Hunt Groups and Call Coverage

Implementing Telephony Call Restrictions and Control

Implementing Multiple-Site Deployments

Part IV: VoIP Features

Media Resources

Configuring User Features, Part 1

Configuring User Features, Part 2

Configuring Cisco Unified CallManager Attendant Console

Configuring Cisco IP Manager Assistant

Part V: IPT Security

Securing the Windows Operating System

Securing Cisco Unified CallManager Administration

Preventing Toll Fraud

Hardening the IP Phone

Understanding Cryptographic Fundamentals

Understanding the Public Key Infrastructure

Understanding Cisco IP Telephony Authentication and Encryption Fundamentals

Configuring Cisco IP Telephony Authentication and Encryption

Part VI: IP Video

Introducing IP Video Telephony

Configuring Cisco VT Advantage

Part VII: IPT Management

Introducing Database Tools and Cisco Unified CallManager Serviceability

Monitoring Performance

Configuring Alarms and Traces

Configuring CAR

Using Additional Management and Monitoring Tools

Part VIII: Appendix

Appendix A. Answers to Review Questions


Authorized Self-Study Guide Cisco IP Telephony (CIPT)
Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)
ISBN: 158705261X
EAN: 2147483647
Year: 2004
Pages: 329 © 2008-2020.
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