Configuring Alarms and Traces

Table of contents:

This chapter covers the following topics:

  • Identifying the functions of the Cisco CallManager Serviceability Alarm interface and its event levels and destinations
  • Configuring alarms for Cisco CallManager services
  • Identifying and configuring the trace functions of the Cisco CallManager Serviceability Trace tool and services
  • Conducting a trace analysis and displaying trace records in XML format
  • Collecting and compressing Cisco CallManager service trace files
  • Explaining the features and functions of the Bulk Trace Analysis tool
  • Identifying and explaining additional trace tools and describing when to use each of them

Administrators who install or maintain Cisco CallManager sometimes have to deal with technical or design issues on their systems. To troubleshoot and monitor those issues, Cisco CallManager provides alarms and traces similar to the functionality of the show and debug commands of Cisco IOS software. This chapter describes how to configure traces on the Cisco CallManager system and discusses tools that allow you to analyze those traces.

Alarm Overview

Part I: Cisco CallManager Fundamentals

Introduction to Cisco Unified Communications and Cisco Unified CallManager

Cisco Unified CallManager Clustering and Deployment Options

Cisco Unified CallManager Installation and Upgrades

Part II: IPT Devices and Users

Cisco IP Phones and Other User Devices

Configuring Cisco Unified CallManager to Support IP Phones

Cisco IP Telephony Users

Cisco Bulk Administration Tool

Part III: IPT Network Integration and Route Plan

Cisco Catalyst Switches

Configuring Cisco Gateways and Trunks

Cisco Unified CallManager Route Plan Basics

Cisco Unified CallManager Advanced Route Plans

Configuring Hunt Groups and Call Coverage

Implementing Telephony Call Restrictions and Control

Implementing Multiple-Site Deployments

Part IV: VoIP Features

Media Resources

Configuring User Features, Part 1

Configuring User Features, Part 2

Configuring Cisco Unified CallManager Attendant Console

Configuring Cisco IP Manager Assistant

Part V: IPT Security

Securing the Windows Operating System

Securing Cisco Unified CallManager Administration

Preventing Toll Fraud

Hardening the IP Phone

Understanding Cryptographic Fundamentals

Understanding the Public Key Infrastructure

Understanding Cisco IP Telephony Authentication and Encryption Fundamentals

Configuring Cisco IP Telephony Authentication and Encryption

Part VI: IP Video

Introducing IP Video Telephony

Configuring Cisco VT Advantage

Part VII: IPT Management

Introducing Database Tools and Cisco Unified CallManager Serviceability

Monitoring Performance

Configuring Alarms and Traces

Configuring CAR

Using Additional Management and Monitoring Tools

Part VIII: Appendix

Appendix A. Answers to Review Questions


Authorized Self-Study Guide Cisco IP Telephony (CIPT)
Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)
ISBN: 158705261X
EAN: 2147483647
Year: 2004
Pages: 329 © 2008-2020.
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