Microsoft Event Viewer

Microsoft Event Viewer is a Microsoft Windows system tool. It is available by default on every Windows NT-based system (Windows NT, Windows 2000, Windows XP, and Windows Server 2003). Beginning with the introduction of Windows 2000, Microsoft Event Viewer has been managed through the Microsoft Management Console (MMC). It is possible to create an MMC that includes the Event Viewer of each remote system. But keep in mind that using more than one Event Viewer on one system often leads to confusion and is normally not recommended.

Windows stores information related to an event or error in Event Viewer. Event Viewer can be used to gather, identify, and analyze Windows 2000 system events and information about hardware, software, and system problems. Because Cisco CallManager runs as a Windows service, information about Cisco CallManager events and errors can also be stored in Event Viewer.

Event Viewer, available at Start > Settings > Control Panel > Administrative Tools > Event Viewer, can help identify problems at the system level. For example, to pinpoint a problem, use Event Viewer to look for events involving Cisco CallManager Administration on the Internet Information Server (IIS) server.

As shown in Figure 31-3, Event Viewer uses log types to group different kinds of logs:

  • Application logs Contain events logged by applications or programs, such as Cisco CallManager.
  • System logs Report events logged by the Windows 2000 system components, such as the failure of an operating system component or driver.
  • Security logs Hold information records of security events. (Cisco CallManager does not report events in this log.)

Figure 31-3. Microsoft Event Viewer

To classify events, Event Viewer provides three event types. Each is marked with its own icon. The Microsoft Event Viewer event types are as follows:

  • Error An indicator of a problem, such as the loss of data or failure to initialize properly; represented by a red "X"
  • Warning An event that might indicate a problem or a future problem, such as when a service is stopped or started, which is not necessarily an error; represented by a yellow exclamation point
  • Information System information messages that might include hostnames, the version of the database in use, or startup success; represented by a blue "i" symbol

Part I: Cisco CallManager Fundamentals

Introduction to Cisco Unified Communications and Cisco Unified CallManager

Cisco Unified CallManager Clustering and Deployment Options

Cisco Unified CallManager Installation and Upgrades

Part II: IPT Devices and Users

Cisco IP Phones and Other User Devices

Configuring Cisco Unified CallManager to Support IP Phones

Cisco IP Telephony Users

Cisco Bulk Administration Tool

Part III: IPT Network Integration and Route Plan

Cisco Catalyst Switches

Configuring Cisco Gateways and Trunks

Cisco Unified CallManager Route Plan Basics

Cisco Unified CallManager Advanced Route Plans

Configuring Hunt Groups and Call Coverage

Implementing Telephony Call Restrictions and Control

Implementing Multiple-Site Deployments

Part IV: VoIP Features

Media Resources

Configuring User Features, Part 1

Configuring User Features, Part 2

Configuring Cisco Unified CallManager Attendant Console

Configuring Cisco IP Manager Assistant

Part V: IPT Security

Securing the Windows Operating System

Securing Cisco Unified CallManager Administration

Preventing Toll Fraud

Hardening the IP Phone

Understanding Cryptographic Fundamentals

Understanding the Public Key Infrastructure

Understanding Cisco IP Telephony Authentication and Encryption Fundamentals

Configuring Cisco IP Telephony Authentication and Encryption

Part VI: IP Video

Introducing IP Video Telephony

Configuring Cisco VT Advantage

Part VII: IPT Management

Introducing Database Tools and Cisco Unified CallManager Serviceability

Monitoring Performance

Configuring Alarms and Traces

Configuring CAR

Using Additional Management and Monitoring Tools

Part VIII: Appendix

Appendix A. Answers to Review Questions

Index





Authorized Self-Study Guide Cisco IP Telephony (CIPT)
Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)
ISBN: 158705261X
EAN: 2147483647
Year: 2004
Pages: 329
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