This chapter covers the following topics:
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After reading the previous chapter, you decided to purchase ten Cisco IP Phones, one of each model. You receive them in the mail, unwrap them (filling the air with the scent of fresh cellophane), and set them on the desk. Nothing happens. Now what? Now you must configure the Cisco CallManager to support the IP Phones. Without the Cisco CallManager, these devices are nothing more than expensive paperweights.
This chapter describes the Cisco CallManager configuration to support Cisco IP Phones. You will learn how to configure Cisco CallManager to manually and automatically add IP Phones and assign directory numbers (DNs). You will also learn how to configure device pools to provide a convenient way to define a set of common characteristics that can be assigned to devices, such as date or time zone, codec use, and other functionalities.
Part I: Cisco CallManager Fundamentals
Introduction to Cisco Unified Communications and Cisco Unified CallManager
Cisco Unified CallManager Clustering and Deployment Options
Cisco Unified CallManager Installation and Upgrades
Part II: IPT Devices and Users
Cisco IP Phones and Other User Devices
Configuring Cisco Unified CallManager to Support IP Phones
Cisco IP Telephony Users
Cisco Bulk Administration Tool
Part III: IPT Network Integration and Route Plan
Cisco Catalyst Switches
Configuring Cisco Gateways and Trunks
Cisco Unified CallManager Route Plan Basics
Cisco Unified CallManager Advanced Route Plans
Configuring Hunt Groups and Call Coverage
Implementing Telephony Call Restrictions and Control
Implementing Multiple-Site Deployments
Part IV: VoIP Features
Media Resources
Configuring User Features, Part 1
Configuring User Features, Part 2
Configuring Cisco Unified CallManager Attendant Console
Configuring Cisco IP Manager Assistant
Part V: IPT Security
Securing the Windows Operating System
Securing Cisco Unified CallManager Administration
Preventing Toll Fraud
Hardening the IP Phone
Understanding Cryptographic Fundamentals
Understanding the Public Key Infrastructure
Understanding Cisco IP Telephony Authentication and Encryption Fundamentals
Configuring Cisco IP Telephony Authentication and Encryption
Part VI: IP Video
Introducing IP Video Telephony
Configuring Cisco VT Advantage
Part VII: IPT Management
Introducing Database Tools and Cisco Unified CallManager Serviceability
Monitoring Performance
Configuring Alarms and Traces
Configuring CAR
Using Additional Management and Monitoring Tools
Part VIII: Appendix
Appendix A. Answers to Review Questions
Index