1.

B and C

Users can exploit the Call Forward All feature (which they can configure through a web interface) and transfer from voice-mail features to make toll calls using the corporate voice network.

2.

A

To restrict external call transfers (which block OffNet-to-OffNet transfers), route patterns and gateways should be classified as OnNet or OffNet. Route patterns are typically used to restrict outbound calls, whereas gateways are used to restrict incoming calls.

3.

A and D

By default, the ad hoc conference restrictions are set to Never, which opens the possibility of toll fraud. You can choose to set the restrictions to When Conference Creator Drops Out or When No OnNet Parties Remain in the Conference to restrict this toll fraud method.

   
4.

A

By default, the ad hoc conference restrictions are set to Never, which opens the possibility of toll fraud. You can choose to set the restrictions to When Conference Creator Drops Out or When No OnNet Parties Remain in the Conference to restrict this toll fraud method.

5.

C

Forced Authorization Codes (FACs) allow you to restrict call routing to destinations based on user codes. This is not only useful to prevent toll fraud, but also to determine which users or departments are making toll calls for billing purposes.

6.

B

Commonly exploited countries have special area codes that look like area codes of the United States. Not all international numbers begin with the 011 identifier (in North America). Because of this, you should be especially careful to restrict international area codes using route patterns.

7.

A

The most automated process for installing security updates and hot fixes to the CallManager server is e-mail subscription to the Cisco CallManager Notification Tool. The updates must then be manually downloaded and installed.

8.

B

The correct configuration of time-of-day routing is as follows: create time periods, add the time periods to a time schedule, assign the time schedule to a partition, and assign the partition to a calling search space.

9.

D

Client Matter Codes (CMCs) are typically used to track calls to a specific department or user. However, they do not give you the varying authorization levels of the FAC feature.

10.

A, D, and E

By classifying the route patterns, trunks, and gateways as OnNet or OffNet, you can effectively curb OffNet-to-OffNet transfer toll fraud.

Part I: Cisco CallManager Fundamentals

Introduction to Cisco Unified Communications and Cisco Unified CallManager

Cisco Unified CallManager Clustering and Deployment Options

Cisco Unified CallManager Installation and Upgrades

Part II: IPT Devices and Users

Cisco IP Phones and Other User Devices

Configuring Cisco Unified CallManager to Support IP Phones

Cisco IP Telephony Users

Cisco Bulk Administration Tool

Part III: IPT Network Integration and Route Plan

Cisco Catalyst Switches

Configuring Cisco Gateways and Trunks

Cisco Unified CallManager Route Plan Basics

Cisco Unified CallManager Advanced Route Plans

Configuring Hunt Groups and Call Coverage

Implementing Telephony Call Restrictions and Control

Implementing Multiple-Site Deployments

Part IV: VoIP Features

Media Resources

Configuring User Features, Part 1

Configuring User Features, Part 2

Configuring Cisco Unified CallManager Attendant Console

Configuring Cisco IP Manager Assistant

Part V: IPT Security

Securing the Windows Operating System

Securing Cisco Unified CallManager Administration

Preventing Toll Fraud

Hardening the IP Phone

Understanding Cryptographic Fundamentals

Understanding the Public Key Infrastructure

Understanding Cisco IP Telephony Authentication and Encryption Fundamentals

Configuring Cisco IP Telephony Authentication and Encryption

Part VI: IP Video

Introducing IP Video Telephony

Configuring Cisco VT Advantage

Part VII: IPT Management

Introducing Database Tools and Cisco Unified CallManager Serviceability

Monitoring Performance

Configuring Alarms and Traces

Configuring CAR

Using Additional Management and Monitoring Tools

Part VIII: Appendix

Appendix A. Answers to Review Questions

Index

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Authorized Self-Study Guide Cisco IP Telephony (CIPT)
Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)
ISBN: 158705261X
EAN: 2147483647
Year: 2004
Pages: 329
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