Cisco CallManager Fundamentals (2nd Edition)

ISBN: 1587051923
EAN: 2147483647

Year: 2004
Pages: 141

Authors: John Alexander, Chris Pearce, Anne Smith, Delon Whetten

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Cisco CallManager Architecture

• Cisco CallManager Architecture
• Circuit-Switched Systems
• Enterprise Deployment of CallManager Clusters
• Regions
• Summary

Call Routing

• Call Routing
• The Three Responsibilities of Call Routing
• The Seven Fundamentals of Call Routing
• Route Patterns and Route Filters
• Dialing Transformations
• Translation Patterns
• Call Hunting Constructs
• Calling Search Spaces and Partitions
• Case Studies
• Miscellaneous Solutions
• International Numbering Plans
• Troubleshooting
• Summary

Station Devices

• Station Devices
• Definition of Station Devices
• Overview of Station Device Features Supported by CallManager
• Overview of Station Devices Supported by CallManager
• SCCP Station Devices
• Cisco VT Advantage
• Computer Telephony Interface (CTI) Devices
• H.323 Endpoint Devices
• Summary

Trunk Devices

• Trunk Devices
• Architectural Overview of Trunk Devices
• Overview of Circuit-Switched Interfaces
• VoIP Gateway Security
• H.323 Gateways
• MGCP Gateways
• SIP
• Summary

Media Processing

• Media Processing
• Media Processing Overview
• Architecture and Functionality of the Media Control Layer
• Ad Hoc Conferencing
• Meet-Me Conferencing
• Summary

Manageability and Monitoring

• Manageability and Monitoring
• Manageability Tools
• Monitoring Tools
• Summary

Call Detail Records

• Call Detail Records
• Overview of CDR Data
• Creation and Usage of CDR Data
• Storage and Maintenance of CDR Data
• Understanding Field Data in CDRs
• Understanding Field Data in CMRs
• Identifying CDR Data Generated for Each Call Type
• Accessing CDR Data in the Central CDR Database
• Hints on Processing CDR Data
• Troubleshooting CDR Data Generation and Storage
• Summary

Appendix A. Feature List

• Appendix A. Feature List
• Cisco CallManager Feature List

Appendix B. Cisco Integrated Solutions

• Appendix B. Cisco Integrated Solutions
• Infrastructure Solutions
• Telephony Service Solutions
• Client Solutions
• Application Solutions
• System Tools

Appendix C. Protocol Details

• Appendix C. Protocol Details
• H.323 Signaling
• QSIG
• SIP Signaling
• SCCP Call Signaling
• Application Protocols

Index