B and D
The Microsoft Event Viewer is a Windows 2000 utility that can assist administrators in troubleshooting Cisco CallManager systems. The Microsoft Event Viewer stores system errors and warnings as they occur on the CallManager system, which allows for a historical viewing of any issues that might have occurred on the CallManager.
A, B, and C
Microsoft Performance Monitor does nothing but monitor, monitor, and more monitoring. You can use it to monitor Windows 2000 counters and CallManager counters alike. All events are monitored in real time through a graph, histogram, or report view.
A and D
The Real-Time Monitoring Tool (RTMT) allows you to view the performance of a specific CallManager server, and is geared for CallManager-specific counters. It also offers the ability to send e-mail alerts when the CallManager exceeds specific thresholds.
B and E
The RTMT allows you to save multiple configuration profiles, which allows you to open a predefined set of counters to quickly monitor specific areas of the CallManager cluster. RTMT identifies these profiles by their name and description.
A, C, and E
Cisco designed the RTMT window to allow easy navigation through the various performance counters of a Cisco CallManager server. This includes the support of multiple tabs to allow many different elements to be viewed at one time. The RTMT does provide performance monitoring similar to the Microsoft Performance Monitor; however, it has many distinct differences that tune it to be more effective in monitoring CallManager servers. The Alert Central feature of RTMT offers the ability to send e-mail alerts when the CallManager exceeds specific thresholds.
The Application logs of Event Viewer contain messages specific to Cisco CallManager. The System logs contain messages specific to the underlying Windows 2000 operating system.
A, E, and F
The Histogram view provides a bar chart giving instantaneous performance levels for your selected counters. The Graph view provides a line chart showing a history of your selected counters over time. The Report view provides a numerical table with specific counter levels.
A, C, and D
The Microsoft Performance Monitor, Cisco RTMT, and Windows Task Manager all allow you to see processor and memory utilization levels for a Cisco CallManager server.
Part I: Cisco CallManager Fundamentals
Introduction to Cisco Unified Communications and Cisco Unified CallManager
Cisco Unified CallManager Clustering and Deployment Options
Cisco Unified CallManager Installation and Upgrades
Part II: IPT Devices and Users
Cisco IP Phones and Other User Devices
Configuring Cisco Unified CallManager to Support IP Phones
Cisco IP Telephony Users
Cisco Bulk Administration Tool
Part III: IPT Network Integration and Route Plan
Cisco Catalyst Switches
Configuring Cisco Gateways and Trunks
Cisco Unified CallManager Route Plan Basics
Cisco Unified CallManager Advanced Route Plans
Configuring Hunt Groups and Call Coverage
Implementing Telephony Call Restrictions and Control
Implementing Multiple-Site Deployments
Part IV: VoIP Features
Configuring User Features, Part 1
Configuring User Features, Part 2
Configuring Cisco Unified CallManager Attendant Console
Configuring Cisco IP Manager Assistant
Part V: IPT Security
Securing the Windows Operating System
Securing Cisco Unified CallManager Administration
Preventing Toll Fraud
Hardening the IP Phone
Understanding Cryptographic Fundamentals
Understanding the Public Key Infrastructure
Understanding Cisco IP Telephony Authentication and Encryption Fundamentals
Configuring Cisco IP Telephony Authentication and Encryption
Part VI: IP Video
Introducing IP Video Telephony
Configuring Cisco VT Advantage
Part VII: IPT Management
Introducing Database Tools and Cisco Unified CallManager Serviceability
Configuring Alarms and Traces
Using Additional Management and Monitoring Tools
Part VIII: Appendix
Appendix A. Answers to Review Questions