To access the user web pages, you can use the URL http://<CCM IP Address>/CCMUser/logon.asp. The most recent versions of CallManager also allow you to enable SSL support for the user web pages.



DC Directory is compatible with the Lightweight Directory Access Protocol (LDAP). This is a standard method for querying and modifying user database storage.



The IP telephony network will function correctly without the need for a user database. However, to gain advanced application support and to allow users to modify their own phone features through a web-based interface, you should add user database support to the network.


B, C, D, E, and H

These fields are all required when creating a user who is able to use a Cisco Softphone application. The "SoftPhone Support Enabled" is not a valid option on the user creation web page.


A and C

To configure a Cisco IP Phone through the CCMUser web pages, a user must have a valid user account created for them in the Cisco CallManager database and that account must be associated with at least one Cisco IP Phone.



To use both the personal address book and fast dial features, the user must first subscribe to the appropriate XML services. These services will then be made available by pressing the Services button on the Cisco IP Phone.



The default Message Waiting Lamp policy for the Cisco CallManager system configured on each Cisco IP Phone is to use the system policy. The system policy default setting is to always light the lamp and prompt the user.



Cisco CallManager only ships with one language: English. You can download additional languages from Cisco as needed.



After subscribing to the fast dial service, a user can configure their IP Phone with up to 99 fast dial codes associated to users in their personal address book.



The CCMUser pages only provide the Call Forward All option to the user. Call Forward Busy and Call Forward No Answer are available from the CCMAdmin pages.

Part I: Cisco CallManager Fundamentals

Introduction to Cisco Unified Communications and Cisco Unified CallManager

Cisco Unified CallManager Clustering and Deployment Options

Cisco Unified CallManager Installation and Upgrades

Part II: IPT Devices and Users

Cisco IP Phones and Other User Devices

Configuring Cisco Unified CallManager to Support IP Phones

Cisco IP Telephony Users

Cisco Bulk Administration Tool

Part III: IPT Network Integration and Route Plan

Cisco Catalyst Switches

Configuring Cisco Gateways and Trunks

Cisco Unified CallManager Route Plan Basics

Cisco Unified CallManager Advanced Route Plans

Configuring Hunt Groups and Call Coverage

Implementing Telephony Call Restrictions and Control

Implementing Multiple-Site Deployments

Part IV: VoIP Features

Media Resources

Configuring User Features, Part 1

Configuring User Features, Part 2

Configuring Cisco Unified CallManager Attendant Console

Configuring Cisco IP Manager Assistant

Part V: IPT Security

Securing the Windows Operating System

Securing Cisco Unified CallManager Administration

Preventing Toll Fraud

Hardening the IP Phone

Understanding Cryptographic Fundamentals

Understanding the Public Key Infrastructure

Understanding Cisco IP Telephony Authentication and Encryption Fundamentals

Configuring Cisco IP Telephony Authentication and Encryption

Part VI: IP Video

Introducing IP Video Telephony

Configuring Cisco VT Advantage

Part VII: IPT Management

Introducing Database Tools and Cisco Unified CallManager Serviceability

Monitoring Performance

Configuring Alarms and Traces

Configuring CAR

Using Additional Management and Monitoring Tools

Part VIII: Appendix

Appendix A. Answers to Review Questions


Authorized Self-Study Guide Cisco IP Telephony (CIPT)
Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)
ISBN: 158705261X
EAN: 2147483647
Year: 2004
Pages: 329

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