To access the user web pages, you can use the URL http://<CCM IP Address>/CCMUser/logon.asp. The most recent versions of CallManager also allow you to enable SSL support for the user web pages.
DC Directory is compatible with the Lightweight Directory Access Protocol (LDAP). This is a standard method for querying and modifying user database storage.
The IP telephony network will function correctly without the need for a user database. However, to gain advanced application support and to allow users to modify their own phone features through a web-based interface, you should add user database support to the network.
B, C, D, E, and H
These fields are all required when creating a user who is able to use a Cisco Softphone application. The "SoftPhone Support Enabled" is not a valid option on the user creation web page.
A and C
To configure a Cisco IP Phone through the CCMUser web pages, a user must have a valid user account created for them in the Cisco CallManager database and that account must be associated with at least one Cisco IP Phone.
To use both the personal address book and fast dial features, the user must first subscribe to the appropriate XML services. These services will then be made available by pressing the Services button on the Cisco IP Phone.
The default Message Waiting Lamp policy for the Cisco CallManager system configured on each Cisco IP Phone is to use the system policy. The system policy default setting is to always light the lamp and prompt the user.
Cisco CallManager only ships with one language: English. You can download additional languages from Cisco as needed.
After subscribing to the fast dial service, a user can configure their IP Phone with up to 99 fast dial codes associated to users in their personal address book.
The CCMUser pages only provide the Call Forward All option to the user. Call Forward Busy and Call Forward No Answer are available from the CCMAdmin pages.
Part I: Cisco CallManager Fundamentals
Introduction to Cisco Unified Communications and Cisco Unified CallManager
Cisco Unified CallManager Clustering and Deployment Options
Cisco Unified CallManager Installation and Upgrades
Part II: IPT Devices and Users
Cisco IP Phones and Other User Devices
Configuring Cisco Unified CallManager to Support IP Phones
Cisco IP Telephony Users
Cisco Bulk Administration Tool
Part III: IPT Network Integration and Route Plan
Cisco Catalyst Switches
Configuring Cisco Gateways and Trunks
Cisco Unified CallManager Route Plan Basics
Cisco Unified CallManager Advanced Route Plans
Configuring Hunt Groups and Call Coverage
Implementing Telephony Call Restrictions and Control
Implementing Multiple-Site Deployments
Part IV: VoIP Features
Configuring User Features, Part 1
Configuring User Features, Part 2
Configuring Cisco Unified CallManager Attendant Console
Configuring Cisco IP Manager Assistant
Part V: IPT Security
Securing the Windows Operating System
Securing Cisco Unified CallManager Administration
Preventing Toll Fraud
Hardening the IP Phone
Understanding Cryptographic Fundamentals
Understanding the Public Key Infrastructure
Understanding Cisco IP Telephony Authentication and Encryption Fundamentals
Configuring Cisco IP Telephony Authentication and Encryption
Part VI: IP Video
Introducing IP Video Telephony
Configuring Cisco VT Advantage
Part VII: IPT Management
Introducing Database Tools and Cisco Unified CallManager Serviceability
Configuring Alarms and Traces
Using Additional Management and Monitoring Tools
Part VIII: Appendix
Appendix A. Answers to Review Questions