Securing Cisco Unified CallManager Administration

This chapter covers the following topics:

  • Explaining the threats targeting remote Cisco CallManager Administration and other applications
  • Explaining how HTTPS provides secure remote communication and logins to Cisco CallManager Administration
  • Describing HTTPS certificate details, using Microsoft IIS to save a certificate to a trusted folder, and copying the certificate to a file
  • Describing how MLA provides multiple levels of security to Cisco CallManager Administration
  • Enabling MLA and assigning a password to the superuser
  • Defining a functional group and identifying the two types of functional groups
  • Defining a user group and identifying how its privileges are mapped to functional groups
  • Creating a new functional group and a new user group and assigning an access privilege level to the members of the user group

By securing communication with the Cisco CallManager using Secure HTTP (HTTPS), a hacker cannot listen to the data stream during HTTP sessions. In addition, in large voice environments, it is important to distribute the various administration tasks. Cisco CallManager Multilevel Administration Access allows you to assign different authorization levels to administrators. This chapter discusses both the concepts and configuration of HTTPS and MLA on your Cisco CallManager servers.

Part I: Cisco CallManager Fundamentals

Introduction to Cisco Unified Communications and Cisco Unified CallManager

Cisco Unified CallManager Clustering and Deployment Options

Cisco Unified CallManager Installation and Upgrades

Part II: IPT Devices and Users

Cisco IP Phones and Other User Devices

Configuring Cisco Unified CallManager to Support IP Phones

Cisco IP Telephony Users

Cisco Bulk Administration Tool

Part III: IPT Network Integration and Route Plan

Cisco Catalyst Switches

Configuring Cisco Gateways and Trunks

Cisco Unified CallManager Route Plan Basics

Cisco Unified CallManager Advanced Route Plans

Configuring Hunt Groups and Call Coverage

Implementing Telephony Call Restrictions and Control

Implementing Multiple-Site Deployments

Part IV: VoIP Features

Media Resources

Configuring User Features, Part 1

Configuring User Features, Part 2

Configuring Cisco Unified CallManager Attendant Console

Configuring Cisco IP Manager Assistant

Part V: IPT Security

Securing the Windows Operating System

Securing Cisco Unified CallManager Administration

Preventing Toll Fraud

Hardening the IP Phone

Understanding Cryptographic Fundamentals

Understanding the Public Key Infrastructure

Understanding Cisco IP Telephony Authentication and Encryption Fundamentals

Configuring Cisco IP Telephony Authentication and Encryption

Part VI: IP Video

Introducing IP Video Telephony

Configuring Cisco VT Advantage

Part VII: IPT Management

Introducing Database Tools and Cisco Unified CallManager Serviceability

Monitoring Performance

Configuring Alarms and Traces

Configuring CAR

Using Additional Management and Monitoring Tools

Part VIII: Appendix

Appendix A. Answers to Review Questions


Authorized Self-Study Guide Cisco IP Telephony (CIPT)
Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)
ISBN: 158705261X
EAN: 2147483647
Year: 2004
Pages: 329 © 2008-2020.
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