Password Changer Tool

The Password Changer tool is used to change the CCMAdministrator, IPMASysUser, CCMSysUser, or the Directory Manager accounts. The Password Changer tool is stored by default on every Cisco CallManager server in the cluster. When you want to change the Directory Manager password, you must change it on every Cisco CallManager server in the cluster (publisher and subscriber). For the other accounts, the password must be changed only on one server in the cluster.

Note

The CCMAdministrator account is used only when you are using MultiLevel Administration (MLA). The Microsoft Windows administrator account is used when MLA is not used. When you change the password for the Windows administrator account, you have to use the new password when you log in to Cisco CallManager Administration. The Windows administrator account cannot be changed with the Cisco Password Changer tool, whereas the passwords for users in the DC Directory of Cisco CallManager can. When Cisco CallManager is integrated in a Lightweight Directory Access Protocol (LDAP) directory, the users are changed directly in the corresponding LDAP directory.

These users can be changed with the Password Changer tool:

• CCMAdministrator CCMAdministrator is used as the administrator account when you are using MLA.
• CCMSysUser Cisco Extended Functions, Cisco Tomcat, and Cisco CallManager Extension Mobility services use a special user, cn=CCMSysUser and mail=CCMSysUser (Netscape) or SAMAccountName=CCMSysUser (Microsoft Active Directory), to authenticate with Cisco CallManager.
• IPMASysUser IPMASysUser is used by Cisco IP Manager Assistant (IPMA) to authenticate with Cisco CallManager.
• Directory Manager Directory Manager is the superuser account for the integrated LDAP database in Cisco IP telephony systems. In Cisco CallManager, it is the DC Directory.

Using the Password Changer Tool

To start the Password Changer tool, complete these steps:

Step 1.	Choose Start > Run > CCMPWDChanger in Cisco CallManager.
Step 2.	After some time, you will be able to enter the DC Directory administrator password (not the administrator password that is used to access the server). Click Next.
Step 3.	Choose the user whose password you want to change, as shown in Figure 34-7.   Figure 34-7. Selecting the User
Step 4.	Enter the new password twice.
Step 5.	A message notifies you that the password for the user has been successfully changed. Click OK to close the window.
Step 6.	After finishing all password changes, click Exit to leave the Password Changer tool. The next time that you log in to Cisco CallManager Administration, the new passwords take effect.

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