Part I - A+: Core Hardware Service Technician Exam
- Domain 1 Installation, Configuration, and Upgrading
- Domain 2 Diagnosing and Troubleshooting
- Domain 3 Preventive Maintenance
- Domain 4 Motherboard/Processors/Memory
- Domain 5 Printers
- Domain 6 Basic Networking
Part II - A+ Operating System Technologies Exam
- ERP Systems Impact on Organizations
- ERP System Acquisition: A Process Model and Results From an Austrian Survey
- Distributed Data Warehouse for Geo-spatial Services
- Healthcare Information: From Administrative to Practice Databases
- Development of Interactive Web Sites to Enhance Police/Community Relations