Special Edition Using Microsoft Office Outlook 2003

ISBN: 0789729563
EAN: 2147483647

Year: 2003
Pages: 426

Authors: Patricia Cardoza

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Main Page
Table of content
Copyright
Troubleshooting Table of Contents
About the Author
Acknowledgements
We Want to Hear from You
Reader Services
Introduction
Welcome to Outlook 2003
Why Use Outlook 2003?
What s New in Outlook 2003?
Who Should Read This Book?
How This Book Is Organized
Conventions Used in This Book
Author s Final Comments
Part I: Setting Up and Configuring Outlook
Chapter 1. What s New in Outlook 2003?
Outlook 2003 Introduction
General Improvements
Personal Information Manager Improvements
Mail Improvements
Exchange Improvements
Miscellaneous New Features
Chapter 2. Getting Started and Getting Help
Startup Options
Opening Multiple Outlook Windows
Available Protocols in Outlook
Getting Help in Outlook
Troubleshooting
Improving Your Outlook
Chapter 3. Managing Outlook Folders
Understanding How Outlook Stores Information
Using the Navigation Pane and Folder List
Using and Managing Folders
Understanding Folder Properties
Managing Data Within Folders
Using Multiple Personal Folders Files
Folder Home Pages and Web Views
Troubleshooting
Improving Your Outlook
Chapter 4. Creating Views and Print Styles
Using Outlook s Built-in Views
Arrangements and Intelligent Grouping
Modifying a Default View
Creating a New View
Creating and Using Print Styles
Troubleshooting
Improving Your Outlook
Chapter 5. Customizing Command Bars
What Is a Command Bar?
Exploring the Default Display for Command Bars
Customizing Command Bars
Adding and Removing Toolbars
Troubleshooting
Improving Your Outlook
Part II: Outlook As a Personal Information Manager
Chapter 6. Manage Personal Information Using Outlook
What Is a Personal Information Manager?
Using Outlook as a PIM
Third-Party Tools
Improving Your Outlook
Chapter 7. Creating and Using Categories
Organize Your Outlook Data with Categories
What Are Categories?
Using the Master Category List
Assigning Categories to Items
Using and Understanding Entry Types
Troubleshooting
Improving Your Outlook
Chapter 8. Customizing Outlook Today
What Is Outlook Today?
Why Customize Outlook Today?
Extending Outlook Today
Troubleshooting
Improving Your Outlook
Chapter 9. Creating Contacts
What Are Contacts?
Using the Contacts Folder
Creating a Contact
Duplicating Contact Items
Other Methods of Creating Contact Items
Troubleshooting
Improving Your Outlook
Chapter 10. Working with Contacts
Working with Contact Items
Creating Multiple Contacts Folders
Finding a Contact
Other Uses for Your Contacts
Printing Contacts
Viewing Contacts
Creating and Using Distribution Lists
Sharing Contacts
Troubleshooting
Improving Your Outlook
Chapter 11. Address Books and Directory Services
Outlook s Address Book
Using One Contacts Folder
Using Multiple Contacts Folders
Setting Up a Personal Address Book
Creating an LDAP Service in Outlook
Troubleshooting
Improving Your Outlook
Chapter 12. Using the Outlook Calendar
Understanding the Outlook Calendar
Creating Appointments in the Calendar
Creating and Modifying Events
Creating Recurring Appointments or Events
Changing Appointments and Events
Viewing Appointments and Events
Printing Appointments and Events
Saving Your Calendar as a Web Page
Viewing Reminders
Defining Calendar Labels
Using Time Zones
Viewing Alternate Calendars
Troubleshooting
Improving Your Outlook
Chapter 13. Collaborating with Calendars
Sharing a Calendar
Setting Up Meetings
Using the Calendar to Schedule a NetMeeting
Troubleshooting
Improving Your Outlook
Chapter 14. Working with Tasks
Understanding Tasks
Working with Tasks in Outlook Today
Creating a New Task in the Tasks Folder
Creating a Recurring Task
Completing Tasks
Assigning Tasks to Others
Using Views to Manage Tasks
Using the TaskPad
Creating Tasks from Other Outlook Items
Tasks and Mobile Computing
Troubleshooting
Improving Your Outlook
Chapter 15. Staying Organized with the Outlook Journal
Using Outlook s Journal
Working with the Journal Folder
Setting Up Automatic Email Journaling
Using Journal s Other Tracking Capabilities
Creating Journal Items Manually
Creating Custom Journal Entry Types
Troubleshooting
Improving Your Outlook
Chapter 16. Using Outlook Notes
What Are Notes?
Creating Notes
Working with Notes
Printing and Emailing Notes
Troubleshooting
Improving Your Outlook
Part III: Outlook As a Mail Client
Chapter 17. Working with Mail Accounts
Understanding the Types of Mail Accounts
Choosing the Account That s Right for You
Creating Each Type of Mail Account
Using SendReceive Groups
Creating and Using Profiles
Troubleshooting
Improving Your Outlook
Chapter 18. Creating New Messages
Selecting the Message Editor
Message Formats
Creating a New Message
Addressing Messages
Composing Your Email Message
Working with Attachments
Saving a Message Draft
Sending Options
Sending Email from Other Applications or the Internet
Using Email Stationery
Troubleshooting
Improving Your Outlook
Chapter 19. Receiving Messages
Viewing Email
Opening Messages
Handling Attachments
Handling Messages
Troubleshooting
Improving Your Outlook
Chapter 20. Using Templates
Working with Templates
Creating an Email Template
Using an Email Template
Editing an Existing Template
Sharing Templates with Others
Troubleshooting
Improving Your Outlook
Chapter 21. Setting Outlook Options
Changing the Way Outlook Works
Accessing Outlook Options Settings
Preference Tab Options
Mail Setup Options
Mail Format Options
Spelling Options
Security Options
Other Options
Other Options Selections
Troubleshooting
Improving Your Outlook
Chapter 22. Finding and Organizing Outlook Items
Searching for Information
Using the QuickFind Contacts Tool
Using the Simple Find Function
Using the Advanced Find Function
Organizing Outlook Items
Search Folders
Troubleshooting
Improving Your Outlook
Chapter 23. Importing, Exporting, and Backing Up Outlook Information
Exchanging Outlook Data with Other Applications
Importing Data from Other Sources
Backing Up Your Outlook Data
Restoring an Outlook Data File
Synchronizing Outlook Data with Other Users
Troubleshooting
Improving Your Outlook
Chapter 24. Compacting and Archiving Items
Understanding Archiving and Backup
Displaying Outlook Folder Sizes
Displaying Outlook Item Sizes
Deleting Outlook Items
Compacting Personal Folders
Automatically Archiving Outlook Items
Archiving Manually
Managing Archive Files
Troubleshooting
Improving Your Outlook
Chapter 25. Using Outlook Securely
Storing and Sharing Information
Securing Outlook Items
Sending Secure Messages
Sending and Receiving Signed Messages
Sending and Receiving Encrypted Messages
Using Security Zones
Virus Protection
Information Rights Management
Troubleshooting
Improving Your Outlook
Part IV: Outlook As the Client for Exchange Server
Chapter 26. Using Outlook as an Exchange Client
What Is Exchange Server?
Using Outlook as a Client for Exchange Server
Understanding Cached Exchange Mode
Using Send and Receive Groups
Setting Up Outlook as an Exchange Client
Sending Email Using Exchange Server
Troubleshooting
Improving Your Outlook
Chapter 27. Creating and Using Rules
What Are Rules?
Creating Rules
Run Rules on Existing Messages
Managing Rules
Out of Office Assistant
Displaying Alerts
Using Outlook 2003 s Junk E-mail Filter
Troubleshooting
Improving Your Outlook
Chapter 28. Advanced Exchange Options
Advanced Options with Outlook and Exchange Server
Working with Server-Side Distribution Lists
Configuring Delegate Access
Sending Messages on Behalf of Another User
Send As Permissions
Other Methods of Sharing
Troubleshooting
Improving Your Outlook
Chapter 29. Exchange Public Folders
Using Public Folders to Share Information
Accessing Public Folders Quickly
Creating Rules for Public Folders
Typical Public Folder Applications
Working with Items in a Public Folder
Using Public Folders to Share Files
Setting Up Offline Access to Public Folders
Creating a Public Folder for Newsgroup Access
Troubleshooting
Improving Your Outlook
Chapter 30. Working Remotely with Exchange Server
Using Outlook and Exchange Offline
Offline Access Versus Remote Access
Configuring Offline Access to Exchange
Working with Remote Mail
Troubleshooting
Improving Your Outlook
Chapter 31. Advances with Outlook 2003 and Exchange Server 2003
Advantages to Deploying Outlook 2003 As a Client for Exchange Server 2003
Should You Upgrade?
Part V: Programming and Advanced Outlook Topics
Chapter 32. Creating and Using Custom Forms
Customizing Outlook
Introduction to Custom Forms
Using Fields on Forms
Working with Controls on Forms
Setting Form Properties
Publishing Forms
Using VBScript to Enhance Custom Forms
Creating Scripts
Troubleshooting
Improving Your Outlook
Chapter 33. Using VBA in Outlook 2003
What Is VBA?
VBA Basics
The VBA Development Environment at a Glance
The Outlook Object Model
Using VBA to Respond to Application-Level Events
Using VBA to Manipulate Existing Outlook Data
Creating and Using Userforms in VBA
Creating Custom Toolbar Buttons
Troubleshooting
Improving Your Outlook
Chapter 34. Advanced Outlook Programming Topics
Other Methods of Outlook Programming
Outlook 2003 and Other Office Applications
Automating Outlook from Other Applications
Transferring Outlook Information To or From a Database
Using CDO for Outlook 2003 Development
Creating an Outlook COM Add-In
Troubleshooting
Improving Your Outlook
Chapter 35. Integrating Outlook and Microsoft Project
Why Use Outlook and Project Together?
About Microsoft Project
Using Outlook to Remind You of Tasks in Your Project
Using Your Address Book as a Resource List
Tracking Your Activities with Project
Using Outlook to Communicate with Your Project Team
Requesting Updates Through Project
Using Outlook to Route Your Project Files
Troubleshooting
Improving Your Outlook
Chapter 36. Business Contact Manager
What Is Business Contact Manager?
Installing Business Contact Manager
Working with Business Contact Manager
Linking Emails with Business Contact Manager
Linking Other Items to Business Contact Manager
Managing Your Business Contact Manager Data Using Views and Reports
Backing Up and Restoring Business Contact Manager Data
Business Contact Manager Versus Microsoft CRM
Advanced Customization and Functionality with Business Contact Manager
Sharing Data with Business Contact Manager
Troubleshooting
Improving Your Outlook
Part VI: Appendixes
Appendix A. Installing Outlook 2003
Minimum System Requirements
Installing Office 2003
Running Outlook 2003 for the First Time
Installing Add-Ins and Third-Party Software
Restoring Outlook 2003 to Its First-Run Condition
Appendix B. Using the Office Resource Kit
The Office 2003 System Resource Kit
Answer Wizard Builder
CMW File Viewer
Custom Installation Wizard
Custom Maintenance Wizard
Customizable Alerts
International Information
MST File Viewer
Office Information
OPS File Viewer
Outlook Administrator Pack
Package Definition Files
Profile Wizard
Removal Wizard
Resource Kit Documentation
Appendix C. Outlook s Files, Folders, and Registry Keys
Where Outlook Saves Configuration Information
Outlook s Files
Outlook s Registry Keys
Appendix D. Outlook Resources
Using Resources Beyond This Book
Microsoft Support Services and the Microsoft Knowledge Base
Web Sites
Newsgroups
Books
Appendix E. Working with the Windows Registry
What Is the Windows Registry?
Working with the Windows Registry
Examining the Registry
Backing Up the Windows Registry
Finding Information in the Registry
Adding and Removing Information in the Registry
Changing Key or Subkey Values in the Registry
Copying a Registry Key
Importing and Exporting a Registry Key
Help and Other Resources
Appendix F. Outlook Shortcut Keys
Maximizing Productivity with Outlook Shortcut Keys
Shortcuts for Working with Outlook Items
Appendix G. Outlook Fields and Equivalent Properties
What Can You Do with Outlook s Fields?
Appendix H. What s on the WOPR CD
What Is WOPR?
Windows Installation Instructions
License Agreement
Index
Index A
Index B
Index C
Index D
Index E
Index F
Index G
Index H
Index I
Index J
Index K
Index L
Index M
Index N
Index O
Index P
Index Q
Index R
Index S
Index T
Index U
Index V
Index W