Table of content

•	Table of Contents
•	Index
•	Examples

Special Edition Using® Microsoft® Office Outlook® 2003
By Patricia Cardoza
Publisher	: Que
Pub Date	: September 19, 2003
ISBN	: 0-7897-2956-3
Pages	: 1088

		Copyright
		Troubleshooting Table of Contents
		About the Author
		Acknowledgements
		We Want to Hear from You!
			Reader Services
		Introduction
			Welcome to Outlook 2003
			Why Use Outlook 2003?
			What's New in Outlook 2003?
			Who Should Read This Book?
			How This Book Is Organized
			Conventions Used in This Book
			Author's Final Comments
		Part I.  Setting Up and Configuring Outlook
			Chapter 1.  What's New in Outlook 2003?
				Outlook 2003 Introduction
				General Improvements
				Personal Information Manager Improvements
				Mail Improvements
				Exchange Improvements
				Miscellaneous New Features
			Chapter 2.  Getting Started and Getting Help
				Startup Options
				Opening Multiple Outlook Windows
				Available Protocols in Outlook
				Getting Help in Outlook
				Troubleshooting
				Improving Your Outlook
			Chapter 3.  Managing Outlook Folders
				Understanding How Outlook Stores Information
				Using the Navigation Pane and Folder List
				Using and Managing Folders
				Understanding Folder Properties
				Managing Data Within Folders
				Using Multiple Personal Folders Files
				Folder Home Pages and Web Views
				Troubleshooting
				Improving Your Outlook
			Chapter 4.  Creating Views and Print Styles
				Using Outlook's Built-in Views
				Arrangements and Intelligent Grouping
				Modifying a Default View
				Creating a New View
				Creating and Using Print Styles
				Troubleshooting
				Improving Your Outlook
			Chapter 5.  Customizing Command Bars
				What Is a Command Bar?
				Exploring the Default Display for Command Bars
				Customizing Command Bars
				Adding and Removing Toolbars
				Troubleshooting
				Improving Your Outlook
		Part II.  Outlook As a Personal Information Manager
			Chapter 6.  Manage Personal Information Using Outlook
				What Is a Personal Information Manager?
				Using Outlook as a PIM
				Third-Party Tools
				Improving Your Outlook
			Chapter 7.  Creating and Using Categories
				Organize Your Outlook Data with Categories
				What Are Categories?
				Using the Master Category List
				Assigning Categories to Items
				Using and Understanding Entry Types
				Troubleshooting
				Improving Your Outlook
			Chapter 8.  Customizing Outlook Today
				What Is Outlook Today?
				Why Customize Outlook Today?
				Extending Outlook Today
				Troubleshooting
				Improving Your Outlook
			Chapter 9.  Creating Contacts
				What Are Contacts?
				Using the Contacts Folder
				Creating a Contact
				Duplicating Contact Items
				Other Methods of Creating Contact Items
				Troubleshooting
				Improving Your Outlook
			Chapter 10.  Working with Contacts
				Working with Contact Items
				Creating Multiple Contacts Folders
				Finding a Contact
				Other Uses for Your Contacts
				Printing Contacts
				Viewing Contacts
				Creating and Using Distribution Lists
				Sharing Contacts
				Troubleshooting
				Improving Your Outlook
			Chapter 11.  Address Books and Directory Services
				Outlook's Address Book
				Using One Contacts Folder
				Using Multiple Contacts Folders
				Setting Up a Personal Address Book
				Creating an LDAP Service in Outlook
				Troubleshooting
				Improving Your Outlook
			Chapter 12.  Using the Outlook Calendar
				Understanding the Outlook Calendar
				Creating Appointments in the Calendar
				Creating and Modifying Events
				Creating Recurring Appointments or Events
				Changing Appointments and Events
				Viewing Appointments and Events
				Printing Appointments and Events
				Saving Your Calendar as a Web Page
				Viewing Reminders
				Defining Calendar Labels
				Using Time Zones
				Viewing Alternate Calendars
				Troubleshooting
				Improving Your Outlook
			Chapter 13.  Collaborating with Calendars
				Sharing a Calendar
				Setting Up Meetings
				Using the Calendar to Schedule a NetMeeting
				Troubleshooting
				Improving Your Outlook
			Chapter 14.  Working with Tasks
				Understanding Tasks
				Working with Tasks in Outlook Today
				Creating a New Task in the Tasks Folder
				Creating a Recurring Task
				Completing Tasks
				Assigning Tasks to Others
				Using Views to Manage Tasks
				Using the TaskPad
				Creating Tasks from Other Outlook Items
				Tasks and Mobile Computing
				Troubleshooting
				Improving Your Outlook
			Chapter 15.  Staying Organized with the Outlook Journal
				Using Outlook's Journal
				Working with the Journal Folder
				Setting Up Automatic Email Journaling
				Using Journal's Other Tracking Capabilities
				Creating Journal Items Manually
				Creating Custom Journal Entry Types
				Troubleshooting
				Improving Your Outlook
			Chapter 16.  Using Outlook Notes
				What Are Notes?
				Creating Notes
				Working with Notes
				Printing and Emailing Notes
				Troubleshooting
				Improving Your Outlook
		Part III.  Outlook As a Mail Client
			Chapter 17.  Working with Mail Accounts
				Understanding the Types of Mail Accounts
				Choosing the Account That's Right for You
				Creating Each Type of Mail Account
				Using Send/Receive Groups
				Creating and Using Profiles
				Troubleshooting
				Improving Your Outlook
			Chapter 18.  Creating New Messages
				Selecting the Message Editor
				Message Formats
				Creating a New Message
				Addressing Messages
				Composing Your Email Message
				Working with Attachments
				Saving a Message Draft
				Sending Options
				Sending Email from Other Applications or the Internet
				Using Email Stationery
				Troubleshooting
				Improving Your Outlook
			Chapter 19.  Receiving Messages
				Viewing Email
				Opening Messages
				Handling Attachments
				Handling Messages
				Troubleshooting
				Improving Your Outlook
			Chapter 20.  Using Templates
				Working with Templates
				Creating an Email Template
				Using an Email Template
				Editing an Existing Template
				Sharing Templates with Others
				Troubleshooting
				Improving Your Outlook
			Chapter 21.  Setting Outlook Options
				Changing the Way Outlook Works
				Accessing Outlook Options Settings
				Preference Tab Options
				Mail Setup Options
				Mail Format Options
				Spelling Options
				Security Options
				Other Options
				Other Options Selections
				Troubleshooting
				Improving Your Outlook
			Chapter 22.  Finding and Organizing Outlook Items
				Searching for Information
				Using the QuickFind Contacts Tool
				Using the Simple Find Function
				Using the Advanced Find Function
				Organizing Outlook Items
				Search Folders
				Troubleshooting
				Improving Your Outlook
			Chapter 23.  Importing, Exporting, and Backing Up Outlook Information
				Exchanging Outlook Data with Other Applications
				Importing Data from Other Sources
				Backing Up Your Outlook Data
				Restoring an Outlook Data File
				Synchronizing Outlook Data with Other Users
				Troubleshooting
				Improving Your Outlook
			Chapter 24.  Compacting and Archiving Items
				Understanding Archiving and Backup
				Displaying Outlook Folder Sizes
				Displaying Outlook Item Sizes
				Deleting Outlook Items
				Compacting Personal Folders
				Automatically Archiving Outlook Items
				Archiving Manually
				Managing Archive Files
				Troubleshooting
				Improving Your Outlook
			Chapter 25.  Using Outlook Securely
				Storing and Sharing Information
				Securing Outlook Items
				Sending Secure Messages
				Sending and Receiving Signed Messages
				Sending and Receiving Encrypted Messages
				Using Security Zones
				Virus Protection
				Information Rights Management
				Troubleshooting
				Improving Your Outlook
		Part IV.  Outlook As the Client for Exchange Server
			Chapter 26.  Using Outlook as an Exchange Client
				What Is Exchange Server?
				Using Outlook as a Client for Exchange Server
				Understanding Cached Exchange Mode
				Using Send and Receive Groups
				Setting Up Outlook as an Exchange Client
				Sending Email Using Exchange Server
				Troubleshooting
				Improving Your Outlook
			Chapter 27.  Creating and Using Rules
				What Are Rules?
				Creating Rules
				Run Rules on Existing Messages
				Managing Rules
				Out of Office Assistant
				Displaying Alerts
				Using Outlook 2003's Junk E-mail Filter
				Troubleshooting
				Improving Your Outlook
			Chapter 28.  Advanced Exchange Options
				Advanced Options with Outlook and Exchange Server
				Working with Server-Side Distribution Lists
				Configuring Delegate Access
				Sending Messages on Behalf of Another User
				Send As Permissions
				Other Methods of Sharing
				Troubleshooting
				Improving Your Outlook
			Chapter 29.  Exchange Public Folders
				Using Public Folders to Share Information
				Accessing Public Folders Quickly
				Creating Rules for Public Folders
				Typical Public Folder Applications
				Working with Items in a Public Folder
				Using Public Folders to Share Files
				Setting Up Offline Access to Public Folders
				Creating a Public Folder for Newsgroup Access
				Troubleshooting
				Improving Your Outlook
			Chapter 30.  Working Remotely with Exchange Server
				Using Outlook and Exchange Offline
				Offline Access Versus Remote Access
				Configuring Offline Access to Exchange
				Working with Remote Mail
				Troubleshooting
				Improving Your Outlook
			Chapter 31.  Advances with Outlook 2003 and Exchange Server 2003
				Advantages to Deploying Outlook 2003 As a Client for Exchange Server 2003
				Should You Upgrade?
		Part V.  Programming and Advanced Outlook Topics
			Chapter 32.  Creating and Using Custom Forms
				Customizing Outlook
				Introduction to Custom Forms
				Using Fields on Forms
				Working with Controls on Forms
				Setting Form Properties
				Publishing Forms
				Using VBScript to Enhance Custom Forms
				Creating Scripts
				Troubleshooting
				Improving Your Outlook
			Chapter 33.  Using VBA in Outlook 2003
				What Is VBA?
				VBA Basics
				The VBA Development Environment at a Glance
				The Outlook Object Model
				Using VBA to Respond to Application-Level Events
				Using VBA to Manipulate Existing Outlook Data
				Creating and Using Userforms in VBA
				Creating Custom Toolbar Buttons
				Troubleshooting
				Improving Your Outlook
			Chapter 34.  Advanced Outlook Programming Topics
				Other Methods of Outlook Programming
				Outlook 2003 and Other Office Applications
				Automating Outlook from Other Applications
				Transferring Outlook Information To or From a Database
				Using CDO for Outlook 2003 Development
				Creating an Outlook COM Add-In
				Troubleshooting
				Improving Your Outlook
			Chapter 35.  Integrating Outlook and Microsoft Project
				Why Use Outlook and Project Together?
				About Microsoft Project
				Using Outlook to Remind You of Tasks in Your Project
				Using Your Address Book as a Resource List
				Tracking Your Activities with Project
				Using Outlook to Communicate with Your Project Team
				Requesting Updates Through Project
				Using Outlook to Route Your Project Files
				Troubleshooting
				Improving Your Outlook
			Chapter 36.  Business Contact Manager
				What Is Business Contact Manager?
				Installing Business Contact Manager
				Working with Business Contact Manager
				Linking Emails with Business Contact Manager
				Linking Other Items to Business Contact Manager
				Managing Your Business Contact Manager Data Using Views and Reports
				Backing Up and Restoring Business Contact Manager Data
				Business Contact Manager Versus Microsoft CRM
				Advanced Customization and Functionality with Business Contact Manager
				Sharing Data with Business Contact Manager
				Troubleshooting
				Improving Your Outlook
		Part VI.  Appendixes
			Appendix A.  Installing Outlook 2003
				Minimum System Requirements
				Installing Office 2003
				Running Outlook 2003 for the First Time
				Installing Add-Ins and Third-Party Software
				Restoring Outlook 2003 to Its First-Run Condition
			Appendix B.  Using the Office Resource Kit
				The Office 2003 System Resource Kit
				Answer Wizard Builder
				CMW File Viewer
				Custom Installation Wizard
				Custom Maintenance Wizard
				Customizable Alerts
				International Information
				MST File Viewer
				Office Information
				OPS File Viewer
				Outlook Administrator Pack
				Package Definition Files
				Profile Wizard
				Removal Wizard
				Resource Kit Documentation
			Appendix C.  Outlook's Files, Folders, and Registry Keys
				Where Outlook Saves Configuration Information
				Outlook's Files
				Outlook's Registry Keys
			Appendix D.  Outlook Resources
				Using Resources Beyond This Book
				Microsoft Support Services and the Microsoft Knowledge Base
				Web Sites
				Newsgroups
				Books
			Appendix E.  Working with the Windows Registry
				What Is the Windows Registry?
				Working with the Windows Registry
				Examining the Registry
				Backing Up the Windows Registry
				Finding Information in the Registry
				Adding and Removing Information in the Registry
				Changing Key or Subkey Values in the Registry
				Copying a Registry Key
				Importing and Exporting a Registry Key
				Help and Other Resources
			Appendix F.  Outlook Shortcut Keys
				Maximizing Productivity with Outlook Shortcut Keys
				Shortcuts for Working with Outlook Items
			Appendix G.  Outlook Fields and Equivalent Properties
				What Can You Do with Outlook's Fields?
			Appendix H.  What's on the WOPR CD
				What Is WOPR?
			Windows Installation Instructions
			License Agreement
		Index