What Is Troubleshooting?

Table of contents:

We hear about troubleshooting all the time. It conjures the image of a brainy technician, her utility belt bristling with tools, head stuck inside a rocket engine, muttering about how the condensers on the Apollo-96 tend to get "a little sticky" in the asteroid belt. One answer to the question "What is troubleshooting?" is simply "the art of detecting, diagnosing, and repairing problems." In our case, of course, we're concerned with problems that might appear during the operation of a piece of software.

This diagnostic flavor of troubleshooting is extremely important. This chapter introduces you to some of the broader systematic problems that can occur in a FileMaker system. We explain how to spot these and fix them, and we discuss some useful debugging tools that the FileMaker product line offers you.

We're also going to try to sell you on a broader interpretation of the idea of troubleshooting. The problem that's easiest to fix, of course, is the problem that never happens. So in addition to reactive troubleshootingthe art of finding and fixing problems after they happenwe're also going to spend some time talking about proactive troubleshooting. To us, this means designing systems that are simply less error-prone, and designing them in such a way that any errors that do appear are caught and handled in a systematic way. The better you become at this kind of proactive troubleshooting, the less often and less severely your reactive skills are likely to be tested.


Staying Out of Trouble

Part I: Getting Started with FileMaker 8

FileMaker Overview

Using FileMaker Pro

Defining and Working with Fields

Working with Layouts

Part II: Developing Solutions with FileMaker

Relational Database Design

Working with Multiple Tables

Working with Relationships

Getting Started with Calculations

Getting Started with Scripting

Getting Started with Reporting

Part III: Developer Techniques

Developing for Multiuser Deployment

Implementing Security

Advanced Interface Techniques

Advanced Calculation Techniques

Advanced Scripting Techniques

Advanced Portal Techniques

Debugging and Troubleshooting

Converting Systems from Previous Versions of FileMaker Pro

Part IV: Data Integration and Publishing

Importing Data into FileMaker Pro

Exporting Data from FileMaker

Instant Web Publishing

FileMaker and Web Services

Custom Web Publishing

Part V: Deploying a FileMaker Solution

Deploying and Extending FileMaker

FileMaker Server and Server Advanced

FileMaker Mobile

Documenting Your FileMaker Solutions



Using FileMaker 8
Special Edition Using FileMaker 8
ISBN: 0789735121
EAN: 2147483647
Year: 2007
Pages: 296

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