Understanding Cisco IPC Express Deployment Models


In this chapter, you learned how and where to deploy Cisco IPC Express technology to its best effect for your business. You gained insight into how Cisco IPC Express fits into different types of networks and the business trade-offs for choosing Cisco IPC Express or other Cisco IP telephony options. This chapter highlighted the PSTN connectivity, WAN connectivity, applications, management, and security considerations for different types and sizes of networks. It also explored how technology and network architecture underscore your business management philosophy and decisions about network connectivity and bandwidth provisioning. Furthermore, you saw how your network might have to evolve to support IP telephony solutions such as Cisco IPC Express.

The next chapter goes into considerable detail about the features, operation, and multisite interconnection options of Cisco IPC Express, including Cisco CallManager Express (CME) and Cisco Unity Express (UE).

Cisco IPC Express Architecture Overview

Part I: Cisco IP Communications Express Overview

Introducing Cisco IPC Express

Building a Cisco IPC Express Network

Cisco IPC Express Architecture Overview

Part II: Feature Operation and Applications

Cisco IP Phone Options

Cisco CME Call Processing Features

Cisco CME PSTN Connectivity Options

Connecting Multiple Cisco CMEs with VoIP

Integrating Cisco CME with Cisco CallManager

Cisco IPC Express Automated Attendant Options

Cisco IPC Express Integrated Voice Mail

Cisco CME External Voice Mail Options

Additional External Applications with Cisco CME

Part III: Administration and Management

Cisco IPC Express General Administration and Initial System Setup

Configuring and Managing Cisco IPC Express Systems

Cisco IPC Express System Configuration Example

Part IV: Maintenance and Troubleshooting

Troubleshooting Basic Cisco IPC Express Features

Troubleshooting Advanced Cisco CME Features

Troubleshooting Cisco CME Network Integration

Troubleshooting Cisco UE System Features

Troubleshooting Cisco UE Automated Attendant

Troubleshooting Cisco UE Integrated Voice Mail Features

Part V: Appendixes

Appendix A. Cisco IPC Express Features, Releases, and Ordering Information

Appendix B. Sample Cisco UE AA Scripts

Appendix C. Cisco Unity Express Database Schema


Cisco IP Communications Express(c) CallManager Express with Cisco Unity Express
Cisco IP Communications Express: CallManager Express with Cisco Unity Express
ISBN: 158705180X
EAN: 2147483647
Year: 2006
Pages: 236

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