In this chapter, you learned how and where to deploy Cisco IPC Express technology to its best effect for your business. You gained insight into how Cisco IPC Express fits into different types of networks and the business trade-offs for choosing Cisco IPC Express or other Cisco IP telephony options. This chapter highlighted the PSTN connectivity, WAN connectivity, applications, management, and security considerations for different types and sizes of networks. It also explored how technology and network architecture underscore your business management philosophy and decisions about network connectivity and bandwidth provisioning. Furthermore, you saw how your network might have to evolve to support IP telephony solutions such as Cisco IPC Express.
The next chapter goes into considerable detail about the features, operation, and multisite interconnection options of Cisco IPC Express, including Cisco CallManager Express (CME) and Cisco Unity Express (UE).
Cisco IPC Express Architecture Overview |
Part I: Cisco IP Communications Express Overview
Introducing Cisco IPC Express
Building a Cisco IPC Express Network
Cisco IPC Express Architecture Overview
Part II: Feature Operation and Applications
Cisco IP Phone Options
Cisco CME Call Processing Features
Cisco CME PSTN Connectivity Options
Connecting Multiple Cisco CMEs with VoIP
Integrating Cisco CME with Cisco CallManager
Cisco IPC Express Automated Attendant Options
Cisco IPC Express Integrated Voice Mail
Cisco CME External Voice Mail Options
Additional External Applications with Cisco CME
Part III: Administration and Management
Cisco IPC Express General Administration and Initial System Setup
Configuring and Managing Cisco IPC Express Systems
Cisco IPC Express System Configuration Example
Part IV: Maintenance and Troubleshooting
Troubleshooting Basic Cisco IPC Express Features
Troubleshooting Advanced Cisco CME Features
Troubleshooting Cisco CME Network Integration
Troubleshooting Cisco UE System Features
Troubleshooting Cisco UE Automated Attendant
Troubleshooting Cisco UE Integrated Voice Mail Features
Part V: Appendixes
Appendix A. Cisco IPC Express Features, Releases, and Ordering Information
Appendix B. Sample Cisco UE AA Scripts
Appendix C. Cisco Unity Express Database Schema
Index