Configuring and Managing Cisco IPC Express Systems

This chapter covers the following topics:

  • Cisco IP Communications (IPC) Express system graphical user interface (GUI) overview
  • Configuring the router
  • Configuring IP phones and extensions
  • Configuring Public Switched Telephone Network (PSTN) interfaces
  • Configuring extensions and the dial plan
  • Configuring Cisco CallManager Express (CME) call processing features
  • Configuring the Cisco Unity Express (UE) automated attendant (AA)
  • Configuring Cisco UE voice mail
  • Configuring the Cisco UE Administration via Telephony (AVT)
  • Configuring Cisco UE Backup and Restore
  • Configuring Cisco CME interconnection with other sites
  • Security best practices for Cisco CME
  • Security best practices for Cisco UE
  • Configuring and monitoring via network management systems using XML Layer (AXL)/Simple Object Access Protocol (SOAP)
  • Managing Cisco IPC Express systems by managed services and enterprises
  • Cisco voice network management solutions
  • Managing Cisco IPC Express with Cisco partner applications

Chapter 13, "Cisco IPC Express General Administration and Initial System Setup," described general Cisco IP Communications (IPC) Express administration. It introduced the command-line interface (CLI) and graphical user interface (GUI) interfaces and the types of logins and access privileges you can use with the system.

This chapter discusses configuring and monitoring the system in greater detail, as well as how to configure your system for general security aspects.

Cisco UE is an optional part of your system. If you have not installed this component, you can skip the sections in this chapter particular to Cisco UE.

Cisco IPC Express System GUI Overview

Part I: Cisco IP Communications Express Overview

Introducing Cisco IPC Express

Building a Cisco IPC Express Network

Cisco IPC Express Architecture Overview

Part II: Feature Operation and Applications

Cisco IP Phone Options

Cisco CME Call Processing Features

Cisco CME PSTN Connectivity Options

Connecting Multiple Cisco CMEs with VoIP

Integrating Cisco CME with Cisco CallManager

Cisco IPC Express Automated Attendant Options

Cisco IPC Express Integrated Voice Mail

Cisco CME External Voice Mail Options

Additional External Applications with Cisco CME

Part III: Administration and Management

Cisco IPC Express General Administration and Initial System Setup

Configuring and Managing Cisco IPC Express Systems

Cisco IPC Express System Configuration Example

Part IV: Maintenance and Troubleshooting

Troubleshooting Basic Cisco IPC Express Features

Troubleshooting Advanced Cisco CME Features

Troubleshooting Cisco CME Network Integration

Troubleshooting Cisco UE System Features

Troubleshooting Cisco UE Automated Attendant

Troubleshooting Cisco UE Integrated Voice Mail Features

Part V: Appendixes

Appendix A. Cisco IPC Express Features, Releases, and Ordering Information

Appendix B. Sample Cisco UE AA Scripts

Appendix C. Cisco Unity Express Database Schema


Cisco IP Communications Express(c) CallManager Express with Cisco Unity Express
Cisco IP Communications Express: CallManager Express with Cisco Unity Express
ISBN: 158705180X
EAN: 2147483647
Year: 2006
Pages: 236 © 2008-2020.
If you may any questions please contact us: