As soon as you have the equipment on hand, the configuration of the real system can start. You can do this either by copying and pasting the staging configuration you built in the preceding section or by working through the following sections to set up the basic router and then the Cisco CME and Cisco UE parameters. Even if you use the staging configuration, it is still recommended that you scan the steps in this chapter. This will help you make sure that the parameters in the staged configuration are, in fact, the values you want for your real system configuration. It also helps you make any adjustments along the way to tailor the system for your use.
Installing Hardware and Software
Cisco routers and Cisco UE ship from the factory preinstalled with the hardware and software you ordered. Unless you have to upgrade the software, there is no need to do an installation when you unpack your equipment. If you have to make changes from what was ordered, or if you're reusing older equipment, power down the router, insert the hardware components, and power the router back up. Refer to Cisco.com for instructions for all types of hardware.
Follow the software installation instructions for Cisco CME and Cisco UE provided in Chapter 13. Ensure that you have an IP Voice or greater image running on your router. You should install the releases of Cisco CME and Cisco UE that have the feature complement you're interested in. Install at least Cisco CME 3.2 (12.3.11T) or Cisco UE release 2.0 to get the features discussed in this chapter.
Configuring Router IP Addressing
Connect to your router's console port, and enter an IP address for the Ethernet interface so that you can connect the router to your network:
interface FastEthernet0/0 ip address 10.1.235.1 255.255.0.0
Also, set your router's host name to a descriptive string. For Site A, the name is cme-3725:
Setting the Router Clock
Ensure that the clock is set correctly on your router, for example:
cme-3725#clock set 10:00:00 19 Aug 2004
You might also set the router clock using Network Time Protocol (NTP). The details are given in the section "Configuring NTP."
Setting Up the LAN Switch
You can use either an external LAN switch or an internal EtherSwitch housed inside the router chassis. You should define virtual LAN (VLAN) for both voice and data traffic.
External LAN Switch
For an external LAN switch, to enable separate VLANs for voice and data on a single router port, configure a trunk between the Cisco CME router and the LAN switch. The Cisco Catalyst 3550 and 3560 support autodetection of the VLAN type for IP phones (voice VLAN) and PCs (data VLAN). VLAN configuration varies between LAN switch types. Consult the appropriate documentation for the LAN switch model you are using.
You can use several internal EtherSwitch network modules on a Cisco CME router, such as the NM-16ESW-PWR. If you need only one voice VLAN, the simplest configuration is to use the default VLAN 1 for all the IP phones connected to the same EtherSwitch, as shown in Example 15-1. The configuration in Example 15-1 shows an internal EtherSwitch module, but the actual Site A configuration in the full configurations being built in this chapter uses an external LAN switch.
Example 15-1. Internal EtherSwitch Module Configuration
Router#show running-config ip dhcp excluded-address 192.168.1.1 ! ip dhcp pool ipphone network 192.168.1.0 255.255.255.0 option 150 ip 192.168.1.1 default-router 192.168.1.251 dns-server 22.214.171.124 ! ip dhcp-server 192.168.1.1 ! interface Vlan1 ip address 192.168.1.1 255.255.255.0 no shutdown ! interface FastEthernet4/0 no ip address ! interface FastEthernet4/1 no ip address interface FastEthernet4/2 no ip address interface FastEthernet4/3 no ip address interface FastEthernet4/4 no ip address !output omitted for brevity
Connect your IP phones to the LAN switch, and verify that they are powered. Confirm that there is connectivity between the router and the LAN switch.
Connecting the TFTP Server
Confirm that your TFTP server can be reached across the network by doing a ping from the router to the server's IP address.
Downloading and Extracting Cisco CME Files
Download the Cisco CME GUI files from http://www.cisco.com/cgi-bin/tablebuild.pl/ip-iostsp, and extract them into the router Flash memory. This process is described in Chapter 13 in the section "GUI File Installation."
Step 3 Initial Cisco CME System Setup
Part I: Cisco IP Communications Express Overview
Introducing Cisco IPC Express
Building a Cisco IPC Express Network
Cisco IPC Express Architecture Overview
Part II: Feature Operation and Applications
Cisco IP Phone Options
Cisco CME Call Processing Features
Cisco CME PSTN Connectivity Options
Connecting Multiple Cisco CMEs with VoIP
Integrating Cisco CME with Cisco CallManager
Cisco IPC Express Automated Attendant Options
Cisco IPC Express Integrated Voice Mail
Cisco CME External Voice Mail Options
Additional External Applications with Cisco CME
Part III: Administration and Management
Cisco IPC Express General Administration and Initial System Setup
Configuring and Managing Cisco IPC Express Systems
Cisco IPC Express System Configuration Example
Part IV: Maintenance and Troubleshooting
Troubleshooting Basic Cisco IPC Express Features
Troubleshooting Advanced Cisco CME Features
Troubleshooting Cisco CME Network Integration
Troubleshooting Cisco UE System Features
Troubleshooting Cisco UE Automated Attendant
Troubleshooting Cisco UE Integrated Voice Mail Features
Part V: Appendixes
Appendix A. Cisco IPC Express Features, Releases, and Ordering Information
Appendix B. Sample Cisco UE AA Scripts
Appendix C. Cisco Unity Express Database Schema