The dialbyextension.aef Script

The dialbyextension.aef script allows a caller to

  • Dial the extension (the get digit string step in the script shown in the next section) of the employee he or she wants to contact
  • Transfer the call to the selected extension (the call redirect step in the script)

Figure B-6 shows a GUI view of the main portion of the script. The full text and variable definitions for the dialbyextension.aef script are given in the next section.

Figure B-6. The dialbyextension.aef Script

 

Script Content

Example B-3 is a text representation of the script contents.

Example B-66. The dialbyextension.aef Script

Start
tryagain:
 Get Digit String(contact: --Triggering Contact--, result digit string: extension) 
 Successful
 Create Generated Prompt(telephone.number type, store in spelledprompt)
 Implicit Confirmation (contact: --Triggering Contact--)
 No
 Goto tryagain
 Yes
 Call Redirect (contact: --Triggering Contact--, extension: extension) 
 Successful
 End
 Busy
 Play Prompt (contact: --Triggering Contact--, prompt: extbusy)
 Goto Terminate
 Invalid
 Play Prompt (contact: --Triggering Contact--, prompt: invalidext)
 Decrement again
 If ( again == 0 ) Then
 True
 Play Prompt (contact: --Triggering Contact--, problems)
 Goto Terminate
 False
 Goto tryagain
 Unsuccessful
 Play Prompt (contact: --Triggering Contact--, prompt: invalidext)
 Goto Terminate
 Set Contact Info (contact: --Triggering Contact--)
 Timeout
 Play Prompt (contact: --Triggering Contact--, prompt: problems)
 Goto Terminate
 Unsuccessful
 Play Prompt (contact: --Triggering Contact--, prompt: problems)
 Goto Terminate
Terminate:
Play Prompt (contact: --Triggering Contact--, prompt: goodbye)
Terminate (contact: --Triggering Contact--)
Set Contact Info (contact: --Triggering Contact--)
End

 

Variables

The variables defined in the dialbyextension.aef script are shown in Figure B-7.

Figure B-7. Variables of the dialbyextension.aef Script


Appendix C Cisco Unity Express Database Schema

Part I: Cisco IP Communications Express Overview

Introducing Cisco IPC Express

Building a Cisco IPC Express Network

Cisco IPC Express Architecture Overview

Part II: Feature Operation and Applications

Cisco IP Phone Options

Cisco CME Call Processing Features

Cisco CME PSTN Connectivity Options

Connecting Multiple Cisco CMEs with VoIP

Integrating Cisco CME with Cisco CallManager

Cisco IPC Express Automated Attendant Options

Cisco IPC Express Integrated Voice Mail

Cisco CME External Voice Mail Options

Additional External Applications with Cisco CME

Part III: Administration and Management

Cisco IPC Express General Administration and Initial System Setup

Configuring and Managing Cisco IPC Express Systems

Cisco IPC Express System Configuration Example

Part IV: Maintenance and Troubleshooting

Troubleshooting Basic Cisco IPC Express Features

Troubleshooting Advanced Cisco CME Features

Troubleshooting Cisco CME Network Integration

Troubleshooting Cisco UE System Features

Troubleshooting Cisco UE Automated Attendant

Troubleshooting Cisco UE Integrated Voice Mail Features

Part V: Appendixes

Appendix A. Cisco IPC Express Features, Releases, and Ordering Information

Appendix B. Sample Cisco UE AA Scripts

Appendix C. Cisco Unity Express Database Schema

Index

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Cisco IP Communications Express(c) CallManager Express with Cisco Unity Express
Cisco IP Communications Express: CallManager Express with Cisco Unity Express
ISBN: 158705180X
EAN: 2147483647
Year: 2006
Pages: 236
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