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Cisco IPC Express System Architecture

Figure 3-1 shows the overall software architecture of a Cisco IPC Express system. Cisco CME and its internal components are on the left, and Cisco UE and its components are on the right. The Cisco CME software (the call processing software) runs as part of Cisco IOS on the host router platform. Cisco UE runs in a Linux-based embedded environment on a hardware module that slots into the host router.

Figure 3-1. Cisco IPC Express System Architecture

On a physical level, Cisco CME and Cisco UE communicate via an IP (Ethernet) interface across the backplane of the router chassis. As shown in Figure 3-1, there are several logical connections between the two components:

  • A graphical user interface (GUI) browser interface that communicates with the router's HTTP server as well as HTTP server software on the Cisco UE module
  • System management communication such as configuration lookup during the Cisco UE Initialization Wizard, and configuration synchronization with the router during the life of the system
  • Call control communication using a Session Initiation Protocol (SIP) interface
  • Underlying communications connectivity via TCP and Ethernet

Cisco CME Architecture

Part I: Cisco IP Communications Express Overview

Introducing Cisco IPC Express

Building a Cisco IPC Express Network

Cisco IPC Express Architecture Overview

Part II: Feature Operation and Applications

Cisco IP Phone Options

Cisco CME Call Processing Features

Cisco CME PSTN Connectivity Options

Connecting Multiple Cisco CMEs with VoIP

Integrating Cisco CME with Cisco CallManager

Cisco IPC Express Automated Attendant Options

Cisco IPC Express Integrated Voice Mail

Cisco CME External Voice Mail Options

Additional External Applications with Cisco CME

Part III: Administration and Management

Cisco IPC Express General Administration and Initial System Setup

Configuring and Managing Cisco IPC Express Systems

Cisco IPC Express System Configuration Example

Part IV: Maintenance and Troubleshooting

Troubleshooting Basic Cisco IPC Express Features

Troubleshooting Advanced Cisco CME Features

Troubleshooting Cisco CME Network Integration

Troubleshooting Cisco UE System Features

Troubleshooting Cisco UE Automated Attendant

Troubleshooting Cisco UE Integrated Voice Mail Features

Part V: Appendixes

Appendix A. Cisco IPC Express Features, Releases, and Ordering Information

Appendix B. Sample Cisco UE AA Scripts

Appendix C. Cisco Unity Express Database Schema

Index

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Cisco IP Communications Express(c) CallManager Express with Cisco Unity Express
Cisco IP Communications Express: CallManager Express with Cisco Unity Express
ISBN: 158705180X
EAN: 2147483647
Year: 2006
Pages: 236
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