This chapter covers the following topics:
This chapter describes the ways in which you can use Cisco CME as a component of a larger network using the two major voice over IP (VoIP) protocolsH.323 and SIPto link multiple Cisco CME systems. It examines some of the considerations that apply within a networked environment that do not arise in simpler standalone configurations. This chapter focuses on the call handling implications of using Cisco CME in a network. The administration of networked systems is covered in Chapter 14, "Configuring and Managing Cisco IPC Express Systems."
Considerations When Integrating Cisco CME in H 323 and SIP VoIP Networks |
Part I: Cisco IP Communications Express Overview
Introducing Cisco IPC Express
Building a Cisco IPC Express Network
Cisco IPC Express Architecture Overview
Part II: Feature Operation and Applications
Cisco IP Phone Options
Cisco CME Call Processing Features
Cisco CME PSTN Connectivity Options
Connecting Multiple Cisco CMEs with VoIP
Integrating Cisco CME with Cisco CallManager
Cisco IPC Express Automated Attendant Options
Cisco IPC Express Integrated Voice Mail
Cisco CME External Voice Mail Options
Additional External Applications with Cisco CME
Part III: Administration and Management
Cisco IPC Express General Administration and Initial System Setup
Configuring and Managing Cisco IPC Express Systems
Cisco IPC Express System Configuration Example
Part IV: Maintenance and Troubleshooting
Troubleshooting Basic Cisco IPC Express Features
Troubleshooting Advanced Cisco CME Features
Troubleshooting Cisco CME Network Integration
Troubleshooting Cisco UE System Features
Troubleshooting Cisco UE Automated Attendant
Troubleshooting Cisco UE Integrated Voice Mail Features
Part V: Appendixes
Appendix A. Cisco IPC Express Features, Releases, and Ordering Information
Appendix B. Sample Cisco UE AA Scripts
Appendix C. Cisco Unity Express Database Schema
Index