Connecting Multiple Cisco CMEs with VoIP

This chapter covers the following topics:

  • General considerations when integrating Cisco CallManager Express (CME) in H.323 and Session Initiation Protocol (SIP) voice over IP (VoIP) networks
  • Integrating Cisco CME into an H.323 network with or without a gatekeeper
  • dual-tone multifrequency (DTMF) relay for H.323
  • Call transfer and call forwarding within an H.323 network using H.450
  • Integrating Cisco CME into a SIP network

This chapter describes the ways in which you can use Cisco CME as a component of a larger network using the two major voice over IP (VoIP) protocolsH.323 and SIPto link multiple Cisco CME systems. It examines some of the considerations that apply within a networked environment that do not arise in simpler standalone configurations. This chapter focuses on the call handling implications of using Cisco CME in a network. The administration of networked systems is covered in Chapter 14, "Configuring and Managing Cisco IPC Express Systems."

Considerations When Integrating Cisco CME in H 323 and SIP VoIP Networks

Part I: Cisco IP Communications Express Overview

Introducing Cisco IPC Express

Building a Cisco IPC Express Network

Cisco IPC Express Architecture Overview

Part II: Feature Operation and Applications

Cisco IP Phone Options

Cisco CME Call Processing Features

Cisco CME PSTN Connectivity Options

Connecting Multiple Cisco CMEs with VoIP

Integrating Cisco CME with Cisco CallManager

Cisco IPC Express Automated Attendant Options

Cisco IPC Express Integrated Voice Mail

Cisco CME External Voice Mail Options

Additional External Applications with Cisco CME

Part III: Administration and Management

Cisco IPC Express General Administration and Initial System Setup

Configuring and Managing Cisco IPC Express Systems

Cisco IPC Express System Configuration Example

Part IV: Maintenance and Troubleshooting

Troubleshooting Basic Cisco IPC Express Features

Troubleshooting Advanced Cisco CME Features

Troubleshooting Cisco CME Network Integration

Troubleshooting Cisco UE System Features

Troubleshooting Cisco UE Automated Attendant

Troubleshooting Cisco UE Integrated Voice Mail Features

Part V: Appendixes

Appendix A. Cisco IPC Express Features, Releases, and Ordering Information

Appendix B. Sample Cisco UE AA Scripts

Appendix C. Cisco Unity Express Database Schema

Index

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Cisco IP Communications Express(c) CallManager Express with Cisco Unity Express
Cisco IP Communications Express: CallManager Express with Cisco Unity Express
ISBN: 158705180X
EAN: 2147483647
Year: 2006
Pages: 236
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