The Cisco 7914 Expansion Module is an add-on device that attaches to the Cisco 7960G IP Phone to increase the number of line buttons. Figure 4-3 shows a Cisco 7914 Expansion Module attached to a Cisco 7960G IP Phone.
Figure 4-3. Cisco 7960G with a 7914 Add-on Module
The Cisco 7914 expansion module has 14 buttons and a single-line LCD screen for each button. Each module adds 14 lines to the Cisco 7960G host phone that it is attached to. You can add a maximum of two expansion modules to a Cisco 7960G IP Phone and, thus, increase the phone's total lines to 34.
A separate 48V DC power supply is required for the Cisco 7914 module. Inline power from an Ethernet switch cannot provide power to a Cisco 7914 module. An RS-232 cable provides the communication link between the Cisco 7914 module and the Cisco 7960G IP Phone. The buttons are lit amber, red, or green, depending on the state of the line associated with the button.
Configuring the Cisco 7914 Expansion Module
You can configure the 14 lines on the Cisco 7914 module as individual lines, speed dials, intercom, or monitored lines. The Cisco 7914 module is not configured as a separate device under Cisco CME; hence, it doesn't require the network parameter configuration required for other IP phones.
The Cisco 7914 module does, however, require firmware for its operation. The firmware for the module depends on the version of Cisco CME you are using. It should be configured under the telephony-service configuration prompt using the load command. The buttons are considered a continuation of the buttons on the Cisco 7960G IP Phone to which it is attached. Hence, the first button on a Cisco 7914 is configured as the seventh button on the Cisco 7960G IP Phone, and the 14th button of the Cisco 7914 is configured as the 20th button. Example 4.2 shows a typical configuration for a Cisco 7960G IP Phone with a Cisco 7914 module attached.
Example 4.2. Cisco 7914 Configuration
Router#show running-config telephony-service max-dn 10 max-ephone 10 ip source address 10.0.0.1 port 2000 load 7940-60 P00303020214 load 7914 OSX001124351 create-cnf file ephone-dn 1 number 1001 ephone-dn 2 number 1002 .. .. ephone-dn 7 number 1007 ephone-dn 8 number 1008 ephone 1 mac-address 1111.2222.3333 add-on 1 7914 button 1:1 2:2 3:3 4:4 5:5 6:6 7:7 8:8 speed dial 1 2001 speed dial 2 2002
With the configuration in Example 4.1, the first and second buttons of the Cisco 7914 have the extension number 1007 and 1008, respectively. The third and fourth buttons have the speed dials 2001 and 2002, respectively.
The Cisco 7910G IP Phone
Part I: Cisco IP Communications Express Overview
Introducing Cisco IPC Express
Building a Cisco IPC Express Network
Cisco IPC Express Architecture Overview
Part II: Feature Operation and Applications
Cisco IP Phone Options
Cisco CME Call Processing Features
Cisco CME PSTN Connectivity Options
Connecting Multiple Cisco CMEs with VoIP
Integrating Cisco CME with Cisco CallManager
Cisco IPC Express Automated Attendant Options
Cisco IPC Express Integrated Voice Mail
Cisco CME External Voice Mail Options
Additional External Applications with Cisco CME
Part III: Administration and Management
Cisco IPC Express General Administration and Initial System Setup
Configuring and Managing Cisco IPC Express Systems
Cisco IPC Express System Configuration Example
Part IV: Maintenance and Troubleshooting
Troubleshooting Basic Cisco IPC Express Features
Troubleshooting Advanced Cisco CME Features
Troubleshooting Cisco CME Network Integration
Troubleshooting Cisco UE System Features
Troubleshooting Cisco UE Automated Attendant
Troubleshooting Cisco UE Integrated Voice Mail Features
Part V: Appendixes
Appendix A. Cisco IPC Express Features, Releases, and Ordering Information
Appendix B. Sample Cisco UE AA Scripts
Appendix C. Cisco Unity Express Database Schema