The dialbyname.aef Script

The dialbyname.aef script allows a caller to spell an employee's name (the name to user step in the script shown in the next section). When a match is found (the get user info step in the script), the caller is transferred (the call redirect step in the script) to that employee's extension.

The full text and variable definitions for the dialbyname.aef script are given in the next section. Figure B-4 shows a GUI view of the main portion of the script.

Figure B-4. The dialbyname.aef Script

 

Script Content

Example B-2 is a text representation of the script contents.

Example B-65. The dialbyname.aef Script

Start
/* Dial By Name */
Set again = 2
tryagain:
 Name To User (contact: --Triggering Contact--, result user:dialname) 
 Successful
 Get User Info (user: dialname) 
 If ( spokenname == null ) Then
 True
 Create Generated Prompt( spelling type, store in spelledname)
 False
 Create Container Prompt (output prompt: spelledname)
 Implicit Confirmation (contact: --Triggering Contact--)
 No
 Goto tryagain
 Yes
 Call Redirect (contact: --Triggering Contact--, extension: extension) 
 Successful
 End
 Busy
 Play Prompt (contact: --Triggering Contact--, prompt: userbusy)
 Goto Terminate
 Invalid
 Play Prompt (contact: --Triggering Contact--, prompt: invaliduser)
 Decrement again
 If ( again == 0 ) Then
 True
 Play Prompt (contact: --Triggering Contact--, problems)
 Goto Terminate
 False
 Goto tryagain
 Unsuccessful
 Play Prompt (contact: --Triggering Contact--, prompt: invaliduser)
 Goto Terminate
 Set Contact Info (contact: --Triggering Contact--)
 Timeout
 Play Prompt (contact: --Triggering Contact--, prompt: problems)
 Goto Terminate
 Unsuccessful
 Play Prompt (contact: --Triggering Contact--, prompt: problems)
 Goto Terminate
Terminate:
Play Prompt (contact: --Triggering Contact--, prompt: goodbye)
Terminate (contact: --Triggering Contact--)
Set Contact Info (contact: --Triggering Contact--)
End

 

Variables

The variables defined in the dialbyname.aef script are shown in Figure B-5.

Figure B-5. Variables of the dialbyname.aef Script


The dialbyextension aef Script

Part I: Cisco IP Communications Express Overview

Introducing Cisco IPC Express

Building a Cisco IPC Express Network

Cisco IPC Express Architecture Overview

Part II: Feature Operation and Applications

Cisco IP Phone Options

Cisco CME Call Processing Features

Cisco CME PSTN Connectivity Options

Connecting Multiple Cisco CMEs with VoIP

Integrating Cisco CME with Cisco CallManager

Cisco IPC Express Automated Attendant Options

Cisco IPC Express Integrated Voice Mail

Cisco CME External Voice Mail Options

Additional External Applications with Cisco CME

Part III: Administration and Management

Cisco IPC Express General Administration and Initial System Setup

Configuring and Managing Cisco IPC Express Systems

Cisco IPC Express System Configuration Example

Part IV: Maintenance and Troubleshooting

Troubleshooting Basic Cisco IPC Express Features

Troubleshooting Advanced Cisco CME Features

Troubleshooting Cisco CME Network Integration

Troubleshooting Cisco UE System Features

Troubleshooting Cisco UE Automated Attendant

Troubleshooting Cisco UE Integrated Voice Mail Features

Part V: Appendixes

Appendix A. Cisco IPC Express Features, Releases, and Ordering Information

Appendix B. Sample Cisco UE AA Scripts

Appendix C. Cisco Unity Express Database Schema

Index



Cisco IP Communications Express(c) CallManager Express with Cisco Unity Express
Cisco IP Communications Express: CallManager Express with Cisco Unity Express
ISBN: 158705180X
EAN: 2147483647
Year: 2006
Pages: 236

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