The general look and feel of the Cisco 7970G IP Phone, shown in Figure 4-6, is similar to that of a Cisco 7960G, with added buttons, features, and a color display.
Figure 4-6. Cisco 7970G IP Phone
Hardware
The Cisco 7970G IP Phone has an LCD color display that is bigger than the Cisco 7960G display and has touch-screen capability. The phone has eight line buttons and five softkeys. The line buttons are light emitting diode (LED) lit with different colors indicating different phone states (for example, ringing or hold).
The phone's network capabilities are similar to that of a Cisco 7960G IP Phone. The phone also has a sleep/wake button for the LCD screen. The phone needs a 48V DC power supply to operate; it can be provided from a LAN switch capable of inline power or from an external power supply. If the phone is powered from an inline power LAN switch, the LCD screen does not operate with full brightness (this requires an external power supply). The Cisco 7970G IP Phone supports 802.3af inline power.
Configuring the Cisco 7970G IP Phone
The Cisco 7970G is supported on Cisco CME 3.2.1 and later. Configuring a Cisco 7970G is the same as with a Cisco 7960G. The phone requires certain firmware depending on the version of Cisco CME you are using. This firmware version is configured in telephony-service configuration mode.
You also can configure the phone manually from the Settings menu. You can configure the system message and softkeys for various phone states from the Cisco CME router console.
The Cisco 7902G IP Phone |
Part I: Cisco IP Communications Express Overview
Introducing Cisco IPC Express
Building a Cisco IPC Express Network
Cisco IPC Express Architecture Overview
Part II: Feature Operation and Applications
Cisco IP Phone Options
Cisco CME Call Processing Features
Cisco CME PSTN Connectivity Options
Connecting Multiple Cisco CMEs with VoIP
Integrating Cisco CME with Cisco CallManager
Cisco IPC Express Automated Attendant Options
Cisco IPC Express Integrated Voice Mail
Cisco CME External Voice Mail Options
Additional External Applications with Cisco CME
Part III: Administration and Management
Cisco IPC Express General Administration and Initial System Setup
Configuring and Managing Cisco IPC Express Systems
Cisco IPC Express System Configuration Example
Part IV: Maintenance and Troubleshooting
Troubleshooting Basic Cisco IPC Express Features
Troubleshooting Advanced Cisco CME Features
Troubleshooting Cisco CME Network Integration
Troubleshooting Cisco UE System Features
Troubleshooting Cisco UE Automated Attendant
Troubleshooting Cisco UE Integrated Voice Mail Features
Part V: Appendixes
Appendix A. Cisco IPC Express Features, Releases, and Ordering Information
Appendix B. Sample Cisco UE AA Scripts
Appendix C. Cisco Unity Express Database Schema
Index