This chapter covers the following topics:
Chapter 1, "Introducing Cisco IPC Express," provided an overview of why Cisco IP Communications (IPC) Express might be an excellent voice and data communications system for your business and how its features may apply to your needs. It also gave brief information about the router platforms, licenses, and components that comprise Cisco IPC Express. This chapter covers what your network might look like or, as it is more formally called, what deployment models you may consider when building a network that contains one or more sites with Cisco IPC Express.
If you own a small business that operates from a single site, your network is equally simple, so only a small portion of the information here applies to you. On the other hand, perhaps yours is a larger business with multiple sites, or you own (or work for) a firm that has an enterprise backbone network and you are considering Cisco IPC Express for some or all of the branch sites. If so, you will find the network deployment information in this chapter handy when connecting Cisco IPC Express to your existing network. Last, if you are a service provider (SP) considering Cisco IPC Express as a hosted or customer premises equipment (CPE) offering to your customers, your network has even more considerations.
IP Telephony Network Deployment Overview |
Part I: Cisco IP Communications Express Overview
Introducing Cisco IPC Express
Building a Cisco IPC Express Network
Cisco IPC Express Architecture Overview
Part II: Feature Operation and Applications
Cisco IP Phone Options
Cisco CME Call Processing Features
Cisco CME PSTN Connectivity Options
Connecting Multiple Cisco CMEs with VoIP
Integrating Cisco CME with Cisco CallManager
Cisco IPC Express Automated Attendant Options
Cisco IPC Express Integrated Voice Mail
Cisco CME External Voice Mail Options
Additional External Applications with Cisco CME
Part III: Administration and Management
Cisco IPC Express General Administration and Initial System Setup
Configuring and Managing Cisco IPC Express Systems
Cisco IPC Express System Configuration Example
Part IV: Maintenance and Troubleshooting
Troubleshooting Basic Cisco IPC Express Features
Troubleshooting Advanced Cisco CME Features
Troubleshooting Cisco CME Network Integration
Troubleshooting Cisco UE System Features
Troubleshooting Cisco UE Automated Attendant
Troubleshooting Cisco UE Integrated Voice Mail Features
Part V: Appendixes
Appendix A. Cisco IPC Express Features, Releases, and Ordering Information
Appendix B. Sample Cisco UE AA Scripts
Appendix C. Cisco Unity Express Database Schema
Index