There are two ways to order Cisco IP Communications (IPC) Express. You can choose one of the bundles, or you can choose a la carte, where you order each item separately:
Ordering a Cisco IPC Express System a La Carte
Ordering the components of a Cisco IPC Express solution involves several steps:
Step 1. |
Select a Cisco IPC platform. Select an appropriate Cisco IPC Express platform for your office. Which one you choose depends on the number of users in your office, the number of IP phones you plan to support, future growth plans, and your budget. The range of available platforms is described in Chapter 1, "Introducing Cisco IPC Express." |
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Step 2. |
Verify memory requirements. Ensure that the platform you select has enough memory to support the solution. Check the memory requirements for the Cisco IOS release you intend to use on Cisco.com. |
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Step 3. |
Select the appropriate Cisco IOS software feature set and release. The following feature sets supported with Cisco IOS Release 12.3(4)T and later are required to deploy Cisco IPC Express: IP Voice, SP (Service Provider) Services, Advanced IP Services, Enterprise Services, and Advanced Enterprise Services. If you want to deploy voice and security features, the minimum feature set required is the Advanced IP Services image. Next, find the version or release of Cisco CME and Cisco UE (if desired) from Table A-1.
You can also use the Cisco Feature Navigator, a web-based tool, to determine which features are supported in a specific Cisco IOS image. You need a Cisco.com account to access the Feature Navigator at http://www.cisco.com/go/fn. |
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Step 4. |
Choose a Cisco CME feature license. Choose the appropriate Cisco CME feature license from Table A-2, based on the number of phones you plan to deploy. The feature licenses can be combined to support more phones per router. For example, the FL-CCME-SMALL can be combined with the FL-CCME-72 to support a total of 96 phones.
A minimum of 12.3.11T is required to support more than 120 IP phones with Cisco IPC Express. Note that the Cisco CME licenses can be converted without additional cost to Survivable Remote Site Telephony (SRST) licenses later if you migrate to a Cisco CallManager network. |
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Step 5. |
Choose a Cisco IP phone license. Choose the appropriate Cisco phone license if you are ordering new IP phones for your Cisco IPC Express solution (see Table A-3). Replacement phones are exempt from this requirement. Note that if you choose to migrate from Cisco CME to Cisco CallManager at some point, these phone licenses can be migrated to Cisco CallManager without additional cost.
If you are a reseller, you must purchase a combined Cisco CME and phone license, as shown in Table A-4.
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Step 6. |
Select the PSTN connectivity. Choose the appropriate voice interface cards required for the PSTN trunk connectivity required. The interface cards supported on the Cisco IPC Express platforms are described in Chapter 6, "Cisco CME PSTN Connectivity Options." |
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Step 7. |
Choose additional applications. Order additional applications, such as Cisco UE, as required. See the section "Ordering Cisco UE" for details. |
Ordering Cisco IPC Express Bundles
A wide range of bundles is available, as shown in Table A-5. The bundles include the Cisco IPC Express platform, an appropriate Cisco IOS image, the recommended amount of memory, DSPs for PSTN connectivity, and the Cisco feature license supporting a specific number of IP phones.
Bundle |
Platform |
IOS Feature Set |
Memory (Flash/DRAM) |
DSPs/Voice Module |
CME Feature License Support |
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CISCO1760-V-CCME |
Cisco 1760 |
IP Plus |
32/128 MB |
PVDM-256K-4 |
24 phones |
CISCO2611XM-V-CCME |
Cisco 2611XM |
SP Services |
32/128 MB |
NM-HD-2V (DSPs for eight voice calls) |
36 phones |
CISCO2651XM-V-CCME |
Cisco 2651XM |
SP Services |
32/128 MB |
AIM-ATM-VOICE-30 (DSPs for 30 voice calls) |
48 phones |
CISCO2801-V-CCME |
Cisco 2801 |
SP Services |
64/256 MB |
PVDM2-8 |
24 phones |
CISCO2811-V-CCME |
Cisco 2811 |
SP Services |
64/256 MB |
PVDM2-16 |
36 phones |
CISCO2821-V-CCME |
Cisco 2821 |
SP Services |
64/256 MB |
PVDM2-32 |
48 phones |
CISCO2851-V-CCME |
Cisco 2851 |
SP Services |
64/256 MB |
PVDM2-48 |
96 phones |
CISCO3725-V-CCME-A |
Cisco 3725 |
SP Services |
64/128 MB |
NM-HD-2V (DSPs for eight voice calls) |
48 phones |
CISCO3725-V-CCME |
Cisco 3725 |
SP Services |
64/128 MB |
AIM-ATM-VOICE-30 (DSPs for 30 voice calls) |
48 phones |
CISCO3745-V-CCME-A |
Cisco 3745 |
SP Services |
64/128 MB |
NM-HD-2V |
120 phones |
CISCO3745-V-CCME |
Cisco 3745 |
SP Services |
64/128 MB |
AIM-ATM-VOICE-30 (DSPs for 30 voice calls) |
120 phones |
CISCO3825-V-CCME |
Cisco 3825 |
SP Services |
64/256 MB |
PVDM2-64 |
168 phones |
CISCO3845-V-CCME |
Cisco 3845 |
SP Services |
64/256 MB |
PVDM2-64 |
240 phones |
Ordering Cisco UE
Cisco UE is an optional voice mail and AA application to be added on to your Cisco IPC Express solution. Cisco UE integrates into your Cisco CME router platform. Because of this, the Cisco IOS software feature set and release requirements for the Cisco IPC Express platforms, and the feature license requirements for Cisco CME described earlier, also apply to Cisco UE. The following are the steps to add the Cisco UE application to your order:
Step 1. |
Select the Cisco UE hardware. Select either a network module (NM) or asynchronous interface module (AIM) form factor. Note that the minimum IOS software release required to support the NM-CUE is 12.3(4)T and 12.3(7)T for the AIM-CUE. |
Step 2. |
Select the software release. Select the appropriate Cisco UE release you want to deploy. The following releases are available:
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Step 3. |
Select the license level. Select the Cisco UE license level based on the number of mailboxes you require:
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Step 4. |
Select the languages. If a language other than the default of U.S. English is required, select the desired language for the system:
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Appendix B Sample Cisco UE AA Scripts |
Part I: Cisco IP Communications Express Overview
Introducing Cisco IPC Express
Building a Cisco IPC Express Network
Cisco IPC Express Architecture Overview
Part II: Feature Operation and Applications
Cisco IP Phone Options
Cisco CME Call Processing Features
Cisco CME PSTN Connectivity Options
Connecting Multiple Cisco CMEs with VoIP
Integrating Cisco CME with Cisco CallManager
Cisco IPC Express Automated Attendant Options
Cisco IPC Express Integrated Voice Mail
Cisco CME External Voice Mail Options
Additional External Applications with Cisco CME
Part III: Administration and Management
Cisco IPC Express General Administration and Initial System Setup
Configuring and Managing Cisco IPC Express Systems
Cisco IPC Express System Configuration Example
Part IV: Maintenance and Troubleshooting
Troubleshooting Basic Cisco IPC Express Features
Troubleshooting Advanced Cisco CME Features
Troubleshooting Cisco CME Network Integration
Troubleshooting Cisco UE System Features
Troubleshooting Cisco UE Automated Attendant
Troubleshooting Cisco UE Integrated Voice Mail Features
Part V: Appendixes
Appendix A. Cisco IPC Express Features, Releases, and Ordering Information
Appendix B. Sample Cisco UE AA Scripts
Appendix C. Cisco Unity Express Database Schema
Index