When Goliaths Clash: Managing Executive Conflict to Build a More Dynamic Organization
When Goliaths Clash: Managing Executive Conflict to Build a More Dynamic Organization
ISBN: 0615198686
EAN: 2147483647
EAN: 2147483647
Year: 2002
Pages: 99
Pages: 99
Authors: Howard M. Guttman
- Table of Contents
- BackCover
- When Goliaths Clash - Managing Executive Conflict to Build a More Dynamic Organization
- Preface
- Chapter 1: Anatomy of Conflict
- The Two Faces of Conflict
- Transforming Destructive Conflict
- The Roots of Conflict
- What Causes Conflict?
- Conflict: Red-Hot or Cool?
- Conflict and the Fear Factor
- Options for Coping with Conflict
- Outing Conflict
- Testing Your Conflict-Management I.Q.
- Notes
- Chapter 2: Why Goliaths Clash
- Directional Discord
- It s About Strategy, Stupid
- Resolving Strategic Conflict
- From Alignment to Action
- Notes
- Chapter 3: High-Performance Teams and Conflict Management
- High Performers to the Rescue
- The Way We Were
- The Changing Face of Organizations
- The Need for Speed
- Smashing Silos
- It Doesn t Stop at the Top
- Reaching High Performance: Evolution, Not Revolution
- High Performance Means Delivering
- Where Are You on the Team-Development Wheel?
- Notes
- Chapter 4: The Road to High Performance
- Creating a High-Performance Team
- Holding Up the Mirror
- Looking Inward
- Forgetting Finger-Pointing
- Depersonalizing the Data
- Reframing Business Relationships
- Embedding Protocols
- Assigning ResponsibilitiesAccountability
- Clarifying Goals
- Moving to Stage Four
- Becoming a High-Performance Organization
- Chapter 5: Conflict Management as Art and Skill
- Skills Training: The Need for Self-Reflection
- The Primacy of Influence
- Baseline Capabilities
- Assessing Where Others Stand
- Assessing Where You Stand
- Which Skills, When?
- The Importance of Conflict-Management Skills
- Notes
- Chapter 6: E-Conflict
- E-Mail as a Lethal Weapon
- Toward E-Conflict Rules of Engagement
- Check Before You Send
- End Note
- Notes
- Chapter 7: Leadership in Conflict Management
- Leaders as Role Models
- Changing the Leader s Style
- Making Change Stick
- The New Leadership Imperative: Letting Go
- One Style Does Not Fit All
- The Challenge of Changing Your Style
- Giving Feedback: Ground Rules for Leaders
- Feedback: A Front-Line Perspective
- The Leader as Dealer
- Honest Leadership
- Litmus Test for Leaders
- End Note
- Notes
- Index
- Index_B
- Index_C
- Index_D
- Index_E
- Index_F
- Index_G
- Index_H
- Index_I
- Index_J
- Index_K
- Index_L
- Index_M
- Index_N
- Index_O
- Index_P
- Index_R
- Index_S
- Index_T
- Index_U
- Index_V
- Index_W
- Index_Z
- List of Figures
- List of Sidebars
When Goliaths Clash: Managing Executive Conflict to Build a More Dynamic Organization
ISBN: 0615198686
EAN: 2147483647
EAN: 2147483647
Year: 2002
Pages: 99
Pages: 99
Authors: Howard M. Guttman