Index_L


L

latent conflict, 20
leaders
characteristics of effective, 121, 122
of high-performance teams , 8586
team assessment of, 101102
triple role of, 121
leadership in conflict management, 196234
adjusting style of, to situation/ employee, 222223
assessing personal proficiency at, 232233
case study in, 199205
changing style of, 207210
coaching style of, 216220
collaborative style of, 220221
delegative style of, 221222
directive style of, 215216
and giving feedback, 223228
honesty in, 230, 232
maintaining style changes in, 210212
and problems with employees , 228230
and relinquishing responsibilities to subordinates , 212213
as role modeling, 205207
styles of, 213215
leaving (as conflict avoidance option), 22, 159
listening
active, see active listening
passive, 147148
Litton Enterprise Solutions, 12, 56
looking-glass self, 55
L'Oral, 77, 128
Lutz, Robert, on cascading high-performance teams, 68



When Goliaths Clash. Managing Executive Conflict to Build a More Dynamic Organization
When Goliaths Clash: Managing Executive Conflict to Build a More Dynamic Organization
ISBN: 0615198686
EAN: 2147483647
Year: 2002
Pages: 99

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