Index_D


D

Deal, Terry, 196197
decision making, 8586
decoding (active listening), 149151
defining business need (phase 1), 115116
delegative leadership style, 214, 221222
dependency stories, 231
depersonalization
of assessment data, 102105
in business relationships, 105106
of conflict, 11, 88
in receiving feedback, 4849
destructive conflict
characteristics of, 4
transformation of, 58
directive leadership style, 214216
"dirty dozen " roadblocks , 143
disengagement, e-mail and, 170172
dissenting opinions , 74
diversity, 65
Double-Dealers, 134
Doumani, John, 85
on attending behavior, 146, 147
on conflict-management skills, 166
and conflict protocols, 4647
on confronting conflict, 2526
on depersonalization, 28, 48
feedback sought/accepted by, 211
as a leader, 228230
on problem with employee, 229230
responsibilities delegated by, 213
as role model, 205206
on well-managed conflict, 206
dynamic tension, 4
dysfunctional teams, high-performance teams vs., 70



When Goliaths Clash. Managing Executive Conflict to Build a More Dynamic Organization
When Goliaths Clash: Managing Executive Conflict to Build a More Dynamic Organization
ISBN: 0615198686
EAN: 2147483647
Year: 2002
Pages: 99

Similar book on Amazon

flylib.com © 2008-2017.
If you may any questions please contact us: flylib@qtcs.net