Notes

1. Peg C. Neuhauser, Ray Bender, and Kirk L. Stromberg, Culture.com: Building Corporate Culture in the Connected Workplace (New York: John Wiley & Sons, Inc., 2000), p. 35.

2. Robert A. Lutz, Guts: The Seven Laws of Business That Made Chrysler the World's Hottest Car Company (New York: John Wiley & Sons, Inc., 1998), p. 40.

3. B.W. Tuckman, "Developmental Sequences in Small Groups," Psychological Bulletin , vol. 63, 1965, pp. 384399.

4. A similar testing period often occurs when a team that has been working together for some time gets a new leader or new members . The injection of any unknown quantity into the mix means that acceptable behaviors will need to be renegotiated.

5. As expounded in the Gibb Model of Group Development. For further explanation of the model, see L.P. Bradford, J.R. Gibb, and K.D. Benne, eds., T-Group Theory and Laboratory Methods in Reeducation (New York: John Wiley & Sons, Inc., 1964), pp. 279309.