Testing Your Conflict-Management I.Q.

How effectively is conflict being managed in your organization? The more questions to which you answer yes, the greater your organization's need to examine its behavior and take corrective actions.

  • Is your business strategy fuzzy or unclear? Does the senior team frequently debate its meaning?

  • Do people arrive for meetings late or not at all?

  • Do meetings frequently devolve into chaos?

  • Do meetings multiply because closure is never reached?

  • Does the atmosphere become tense when a certain executive enters the room or a particular issue is raised? Can you feel the tension?

  • Are postmortems , especially following decision-making sessions, de rigueur ?

  • Are priorities constantly changing? Are people unclear about who owns issues? About what they are authorized to do?

  • Do lists of action items never get completed?

  • Is decision hang timethe time span from making to implementing decisionsincreasing? Are decisions made by a select few? Or, at the other extreme, are executive committee meetings run by plebiscite?

  • Do disagreements between executives require a referee or a third-party Solomon to be resolved?

  • Are discussion and debate discouraged? Is silent agreement the norm?

When Goliaths Clash. Managing Executive Conflict to Build a More Dynamic Organization
When Goliaths Clash: Managing Executive Conflict to Build a More Dynamic Organization
ISBN: 0615198686
EAN: 2147483647
Year: 2002
Pages: 99

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