Apple Training Series: Mac OS X Support Essentials v10.6: A Guide to Supporting and Troubleshooting Mac OS X v10.6 Snow Leopard
Apple Training Series: Mac OS X Support Essentials v10.6: A Guide to Supporting and Troubleshooting Mac OS X v10.6 Snow Leopard
ISBN: 0321635345
EAN: 2147483647
EAN: 2147483647
Year: 2003
Pages: 233
Pages: 233
Authors: Kevin M. White
- Apple Training Series Mac OS X Support Essentials
- Table of Contents
- Copyright
- Acknowledgments
- Lesson1.Getting Started
- The Methodology
- Lesson Structure
- Certification
- About the Apple Training Series
- Lesson2.Installation
- Understanding Mac OS X
- Installing Mac OS X
- Completing the Installation
- What You ve Learned
- Lesson Review
- Lesson3.User Accounts
- Understanding User Types
- Creating and Editing User Accounts
- Securing Your Macintosh
- What You ve Learned
- Lesson Review
- Lesson4.File Systems
- Setting Up Disk Drives, Partitions, and Volumes
- Choosing Mac OS X Volume Formats
- Working with Disk Utility
- Understanding the File System Layout
- Following Search Paths
- Learning File Management
- Using Archives and Disk Images
- Troubleshooting the File System
- What You ve Learned
- Lesson Review
- Lesson5.Permissions
- Understanding the Mac OS X UserBased Access Model
- Setting File and Folder Permissions
- Troubleshooting Permissions Issues
- What You ve Learned
- Lesson Review
- Lesson6.Application Environments
- Identifying Macintosh Application Environments
- Monitoring Process Management
- Viewing Applications in System Profiler
- Enabling Mac OS X Accessibility Support
- Troubleshooting Applications in Mac OS X
- What You ve Learned
- Lesson Review
- Lesson7.Command-Line Interface
- A Word of Caution
- Advantages of the Command Line
- Using the Command-Line Interface
- File System Representations
- Managing Processes from the Command Line
- Monitoring System Usage
- Managing Disks and Volumes
- Using the Command Line with the Graphical Environment
- Advanced Commands
- Command-Line Cautions
- What You ve Learned
- Lesson Review
- Lesson8.Networking Configuration and Troubleshooting
- Understanding Networking Concepts
- Using Network Configuration Applications
- Understanding Network Ports
- Using TCPIP
- Using PPPoE
- Using AppleTalk
- Using Proxies
- Using Ethernet
- Using AirPort
- Using a Modem
- Configuring Virtual Ports
- Creating and Choosing Locations
- Troubleshooting Network Issues
- Using Network Utility
- Common Networking Issues
- What You ve Learned
- Lesson Review
- Lesson9.Accessing Network Services
- Understanding Basic Requirements for Accessing Network Services
- Accessing Internet Services
- Accessing File Services
- Discovering File Services
- Troubleshooting Network Services
- Managing Multiple User Accounts
- Configuring Network Directory Services
- Authenticating Your Identity
- What You ve Learned
- Lesson Review
- Lesson10.Providing Network Services
- Sharing Files
- Providing Web Services
- Providing Other Network Services
- Protecting Your Mac with the Mac OS X Firewall
- Sharing Your Internet Connection
- Troubleshooting Network Services
- What You ve Learned
- Lesson Review
- Lesson11.Peripherals
- Understanding Buses
- Plug-and-Play Buses
- Using Additional Buses
- Viewing Peripherals with System Profiler
- Understanding Device Classes
- Understanding Device Drivers
- Configuring Universal Access
- Synchronizing Information with iSync
- Troubleshooting Peripherals
- What You ve Learned
- Lesson Review
- Lesson12.Printing
- Understanding the Printing Process
- Configuring Printers
- Sharing Printers
- Managing Print Queues
- Setting Printer Info
- Printing Documents
- Using Other Print Options
- Troubleshooting Mac OS X Print Services
- What You ve Learned
- Lesson Review
- Lesson13.Startup Sequence
- Understanding BootROM
- Tracking BootX
- Understanding Kernel Tasks
- launchd
- Startup Scripts and Startup Items
- The loginwindow Process
- Viewing User Environment Setup
- Troubleshooting the Startup Sequence
- Using Logout and Shutdown
- What You ve Learned
- Lesson Review
- Lesson14.Troubleshooting
- Using Good Troubleshooting Techniques
- Following a Methodical Order of Elimination
- Troubleshooting Systematically
- Gathering Information
- Verifying the Problem
- Trying Quick Fixes
- Running Diagnostics
- Performing a Split-Half Search
- Researching Problems
- Repairing the System
- Verifying the Repair
- Informing the User
- What You ve Learned
- Lesson Review
- AppendixA.Apple General Troubleshooting Flowchart
- Mac OS X Quick Fixes
- Mac OS X Diagnostic Tools
- Mac OS X Split-Half Search Techniques
- Mac OS X Research Resources
- Mac OS X RepairReplace
- AppendixB.Networking Technologies
- 802.1X
- Apple Filing Protocol (AFP)
- AirPort and AirPort Extreme
- Bonjour
- Bootstrap Protocol (BOOTP)
- Dynamic Host Configuration Protocol (DHCP)
- File Transfer Protocol (FTP)
- HyperText Transfer Protocol (HTTP)
- IP Addressing (IPv4 and IPv6)
- Network Address Translation (NAT)
- Point-to-Point Protocol (PPP)
- Point-to-Point Protocol over Ethernet (PPPoE)
- Server Message Block (SMB)
- AppendixC.The Classic Environment
- Exploring the Classic Process
- Starting the Classic Environment
- Additions to Mac OS 9 for Classic
- Limited Control Panel Usage in Classic
- StartingStopping with Classic Preferences
- Using Advanced Classic Preferences
- Viewing the MemoryVersions Pane in Classic Preferences
- Printing in Classic
- Troubleshooting Classic Applications
- What You ve Learned
- Glossary
- Numbers
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- X
- Z
- Index
- SYMBOL
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- X
- Z
Apple Training Series: Mac OS X Support Essentials v10.6: A Guide to Supporting and Troubleshooting Mac OS X v10.6 Snow Leopard
ISBN: 0321635345
EAN: 2147483647
EAN: 2147483647
Year: 2003
Pages: 233
Pages: 233
Authors: Kevin M. White