What You ve Learned


What You've Learned

  • Mac OS X 10.4 includes the following application environments:

    • Native Mac OS X

    • Classic

    • Java

    • BSD/X11

    NOTE

    For more information about the Classic environment, see Appendix C, "The Classic Environment."


  • A process is a running program.

  • Each process on Mac OS X runs in its own protected memory space.

  • Classic runs in a single process called TruBlueEnvironment, but Classic applications do not use protected memory and can crash other Classic applications.

  • Mac OS X includes functionality to assist users with difficulties seeing, hearing, and using the keyboard and mouse, enabled from Universal Access preferences. Enabling Universal Access functionality works for all applications in Mac OS X.

  • There are many approaches and tools to help troubleshoot issues with applications on Mac OS X:

  • System Profiler provides a list of all applications located in Applications.

  • If an application does not respond to input from the keyboard or mouse, choose Apple > Force Quit or press Command-Option-Esc to open the Force Quit Applications window. Select the application to quit, and click Force Quit. You can also use the Dock or Activity Monitor to force quit an application.

  • If a Mac OS X application is not running correctly, it might be due to a corrupted preference or cache file. Safe Launch makes it easier to identify and replace corrupt preferences files, but some applications may not support Safe Launch.

References

The following Knowledge Base documents (located at www.apple.com/support) will provide you with further information regarding Mac OS X application environments.

Final Cut Pro
  • 61477, "Final Cut Pro 3: Troubleshooting Installation Issues"

iApps (iMovie, iPhoto, iTunes)
  • 42567, "You can't import photos from a Kodak Photo CD in iPhoto 1.0"

  • 61018, "Troubleshooting songs that skip on iPod"

  • 61771, "iPod does not appear in iTunes or on the desktop, an exclamation point or sad iPod icon appears onscreen"

  • 75336, "iPhoto: Troubleshooting Camera Connections"

  • 106137, "iMovie: FireWire 2.7 May Resolve Dropped Frames"

iSync
  • 35013, "iSync 1.0: Troubleshooting Issues Synchronizing Palm OS Device"

  • 61755, "iSync's log helps when troubleshooting issues"

  • 107350, "Mac OS X 10.2.3 and Later: Some Window Buttons Lack Drop Shadow, Appear Countersunk"

Mail
  • 25530, "How to tell Mac OS X Mail to forget remembered addresses"

  • 61153, "Mac OS X Mail: How to Troubleshoot Undelivered Email"

  • 106683, "Setting up Mail in Mac OS X"

Troubleshooting
  • 25398, "Mac OS X: How to troubleshoot a software issue"

  • 106677, "Troubleshooting the Classic environment in Mac OS X"

  • 107918, "Mac OS X: Reading system memory usage in Activity Monitor"

URLs

Visit the following websites for more information:

  • Mac OS X Applications: www.apple.com/macosx/applications

  • Mac OS X Products: http://guide.apple.com

  • The .Mac Learning Center: www.mac.com/1/learningcenter

  • .Mac Support: www.apple.com/support/dotmac

  • Java Web Start: http://developer.apple.com/java/javawebstart

  • BSD: www.bsd.org

  • Darwin kernel: www.opendarwin.org




Apple Training Series Mac OS X Support Essentials
Apple Training Series: Mac OS X Support Essentials v10.6: A Guide to Supporting and Troubleshooting Mac OS X v10.6 Snow Leopard
ISBN: 0321635345
EAN: 2147483647
Year: 2003
Pages: 233

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