Table of Contents


book cover
Apple Training Series Mac OS X Support Essentials
By Owen Linzmayer
...............................................
Publisher: Peachpit Press
Pub Date: August 17, 2005
ISBN: 0-321-33547-3
Pages: 560
 



Table of Contents  | Index

   Copyright
   Acknowledgments
   Lesson 1.  Getting Started
      The Methodology
      Lesson Structure
      Certification
      About the Apple Training Series
   Lesson 2.  Installation
      Understanding Mac OS X
      Installing Mac OS X
      Completing the Installation
      What You've Learned
      Lesson Review
   Lesson 3.  User Accounts
      Understanding User Types
      Creating and Editing User Accounts
      Securing Your Macintosh
      What You've Learned
      Lesson Review
   Lesson 4.  File Systems
      Setting Up Disk Drives, Partitions, and Volumes
      Choosing Mac OS X Volume Formats
      Working with Disk Utility
      Understanding the File System Layout
      Following Search Paths
      Learning File Management
      Using Archives and Disk Images
      Troubleshooting the File System
      What You've Learned
      Lesson Review
   Lesson 5.  Permissions
      Understanding the Mac OS X UserBased Access Model
      Setting File and Folder Permissions
      Troubleshooting Permissions Issues
      What You've Learned
      Lesson Review
   Lesson 6.  Application Environments
      Identifying Macintosh Application Environments
      Monitoring Process Management
      Viewing Applications in System Profiler
      Enabling Mac OS X Accessibility Support
      Troubleshooting Applications in Mac OS X
      What You've Learned
      Lesson Review
   Lesson 7.  Command-Line Interface
      A Word of Caution
      Advantages of the Command Line
      Using the Command-Line Interface
      File System Representations
      Managing Processes from the Command Line
      Monitoring System Usage
      Managing Disks and Volumes
      Using the Command Line with the Graphical Environment
      Advanced Commands
      Command-Line Cautions
      What You've Learned
      Lesson Review
   Lesson 8.  Networking Configuration and Troubleshooting
      Understanding Networking Concepts
      Using Network Configuration Applications
      Understanding Network Ports
      Using TCP/IP
      Using PPPoE
      Using AppleTalk
      Using Proxies
      Using Ethernet
      Using AirPort
      Using a Modem
      Configuring Virtual Ports
      Creating and Choosing Locations
      Troubleshooting Network Issues
      Using Network Utility
      Common Networking Issues
      What You've Learned
      Lesson Review
   Lesson 9.  Accessing Network Services
      Understanding Basic Requirements for Accessing Network Services
      Accessing Internet Services
      Accessing File Services
      Discovering File Services
      Troubleshooting Network Services
      Managing Multiple User Accounts
      Configuring Network Directory Services
      Authenticating Your Identity
      What You've Learned
      Lesson Review
   Lesson 10.  Providing Network Services
      Sharing Files
      Providing Web Services
      Providing Other Network Services
      Protecting Your Mac with the Mac OS X Firewall
      Sharing Your Internet Connection
      Troubleshooting Network Services
      What You've Learned
      Lesson Review
   Lesson 11.  Peripherals
      Understanding Buses
      Plug-and-Play Buses
      Using Additional Buses
      Viewing Peripherals with System Profiler
      Understanding Device Classes
      Understanding Device Drivers
      Configuring Universal Access
      Synchronizing Information with iSync
      Troubleshooting Peripherals
      What You've Learned
      Lesson Review
   Lesson 12.  Printing
      Understanding the Printing Process
      Configuring Printers
      Sharing Printers
      Managing Print Queues
      Setting Printer Info
      Printing Documents
      Using Other Print Options
      Troubleshooting Mac OS X Print Services
      What You've Learned
      Lesson Review
   Lesson 13.  Startup Sequence
      Understanding BootROM
      Tracking BootX
      Understanding Kernel Tasks
      launchd
      Startup Scripts and Startup Items
      The loginwindow Process
      Viewing User Environment Setup
      Troubleshooting the Startup Sequence
      Using Logout and Shutdown
      What You've Learned
      Lesson Review
   Lesson 14.  Troubleshooting
      Using Good Troubleshooting Techniques
      Following a Methodical Order of Elimination
      Troubleshooting Systematically
      Gathering Information
      Verifying the Problem
      Trying Quick Fixes
      Running Diagnostics
      Performing a Split-Half Search
      Researching Problems
      Repairing the System
      Verifying the Repair
      Informing the User
      What You've Learned
      Lesson Review
   Appendix A.  Apple General Troubleshooting Flowchart
      Mac OS X Quick Fixes
      Mac OS X Diagnostic Tools
      Mac OS X Split-Half Search Techniques
      Mac OS X Research Resources
      Mac OS X Repair/Replace
   Appendix B.  Networking Technologies
      802.1X
      Apple Filing Protocol (AFP)
      AirPort and AirPort Extreme
      Bonjour
      Bootstrap Protocol (BOOTP)
      Dynamic Host Configuration Protocol (DHCP)
      File Transfer Protocol (FTP)
      HyperText Transfer Protocol (HTTP)
      IP Addressing (IPv4 and IPv6)
      Network Address Translation (NAT)
      Point-to-Point Protocol (PPP)
      Point-to-Point Protocol over Ethernet (PPPoE)
      Server Message Block (SMB)
   Appendix C.  The Classic Environment
      Exploring the Classic Process
      Starting the Classic Environment
      Additions to Mac OS 9 for Classic
      Limited Control Panel Usage in Classic
      Starting/Stopping with Classic Preferences
      Using Advanced Classic Preferences
      Viewing the Memory/Versions Pane in Classic Preferences
      Printing in Classic
      Troubleshooting Classic Applications
      What You've Learned
   Glossary
      Numbers
      A
      B
      C
      D
      E
      F
      G
      H
      I
      J
      K
      L
      M
      N
      O
      P
      Q
      R
      S
      T
      U
      V
      W
      X
      Z
   Index



Apple Training Series Mac OS X Support Essentials
Apple Training Series: Mac OS X Support Essentials v10.6: A Guide to Supporting and Troubleshooting Mac OS X v10.6 Snow Leopard
ISBN: 0321635345
EAN: 2147483647
Year: 2003
Pages: 233

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