Play to Your Strengths(c) Managing Your Internal Labor Markets for Lasting Compe[. .. ]ntage

ISBN: N/A
EAN: N/A

Year: 2003
Pages: 134

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Table of Contents
BackCover
Play to Your Strengths - Managing Your Internal Labor Markets for Lasting Competitive Advantage
Preface
Introduction: The Last Asset
Six Essential Factors
Context Is Everything
Three Critical Questions
Barriers to Change
The New Science of Human Capital Management
Key Points
Part I: Principles
Chapter 1: Insist on Systems Thinking
Systems Concepts
Finding Root Causes in a System
Another Systems Tale
Key Points
Chapter 2: Get the Right Facts
The Say-Do Trap
Time Matters
Magnitude
Inside-Outside Balance
Key Points
Chapter 3: Focus on Value
The Case of the Struggling Health-Care Company
How People Practices Affect Value
Length of Service Versus Cost
Key Points
Part II: Tools
Chapter 4: Defining Human Capital Strategy
What Is Human Capital Strategy?
Key Points
Chapter 5: Understanding Your Internal Labor Market
The Role of Rewards
Foundations of Internal Labor Market Analysis
The Story Behind the TechCo Map
Beyond Description: Modeling Internal Labor Market Dynamics
Case Illustration: MoneyCo
The Value of ILM for Looking Ahead
Key Points
Chapter 6: Building Your Strategy
Knowing the Current State
Defining the Desired Future State
Business Impact Modeling: A Closer Look
Building a Human Capital Strategy: Case Study
Models Versus Experience
Steps for Building a Successful Human Capital Strategy
Key Points
Part III: Applications
Chapter 7: The People Side of Strategic Shifts
Air War over California
A New Strategy for Digitt
InCo Looks Before It Leaps
Some Practical Advice
Key Points
Chapter 8: Making Acquisitions
To Integrate or Not to Integrate
Applying the Integration Framework
Integrating Two Cultures
Staying on Track
Lessons on Acquisitions
Key Points
Chapter 9: Better Linking to Customers
Knowing the Customer
Connecting Employees with Customers
Human Capital and the Customer Experience
Measuring the Drivers of the Customer Experience
Key Points
Chapter 10: The Implications of Business Risk
How Risk Is Allocated
Risk: A Definition
The Components of Risk
A Practical Tool
Layoffs
Key Points
Part IV: Implications
Chapter 11: The Investor s Perspective
Intangible Assets and Measurement
Information for Investors
From Platitudes to Useful Information
What Information Should Investors Look For?
Fuller Disclosure Is on the Way
Key Points
Chapter 12: New Roles for Chief Executive Officers and Other Leaders
The Role of the CEO
Looking Inside
Looking Outside
New Applications for Financial Disciplines
A Different Future for HR
Implications for Other Executives
Key Points
Chapter 13: Managing Your Personal Human Capital
Toward a Self-Managed Career
Risk and Return
Use the Internal Labor Market Approach
Help Others Manage Their Careers
Key Points
Chapter 14: Into the Future: A Boardroom Conversation
Appendix A: The Research Roots of the Six-Factor Framework
The Six-Factor Framework - The Essence of a Human Capital Strategy
Overall Conclusions
Appendix B: The Intellectual Foundations of the new Science
Research in Organizational Psychology
Statistical Methods of the New Science
Summing Up
Index
Index_B
Index_C
Index_D
Index_E
Index_F
Index_G
Index_H
Index_I
Index_J
Index_K
Index_L
Index_M
Index_N
Index_O
Index_P
Index_Q
Index_R
Index_S
Index_T
Index_U
Index_V
Index_W
Index_Y
Index_Z
List of Figures
List of Tables
List of Sidebars