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Parasuraman, A., 158
Parsons, Donald O., 245
Partial integration, 137
Pay for performance, 166
Pension plans, 214
People side of strategic shifts, 121–134
benefits, 133
case study (air war over California), 123–125
case study (Digitt), 126–129
case study (InCo), 129–133
Performance Sensitivity analysis (PSA), 173–179
Personal human capital. See Your personal human capital
Personnel psychology, 248
Pfau, Bruce, 191
Pfeffer, Jeffrey, 122
Piore, Michael J., 84
Plant productivity, 196
Point-of-sale data capture, 38
Porter, Michael, 122, 135
Portfolio companies, 137–138
Prennushi, G., 191, 247
Principles
get the right facts, 33–56
systems thinking, 17–32
value, 57–69
Private investment firm, 180–181
ProCo, 110–114
ProductCo, 17–21, 29
Production function, 106–108, 254
Productivity, 196
Promotion model, 92
PSA, 173–179
Psychographics, 150
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