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Haig R. Nalbantian
Richard A. Guzzo
Dave Kieffer
and Jay Doherty
McGraw-Hill
Copyright 2004 by Mercer Human Resource Consulting LLC. All rights reserved. Printed in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a data base or retrieval system, without prior written permission of the publisher.
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ISBN 0-07-142253-6
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This book is printed on recycled, acid-free paper containing a minimum of 50% recycled de-inked paper.
Library of Congress Cataloging-in-Publication Data
Play to your strengths : managing your internal labor markets for lasting competitive advantage / by Haig R. Nalbantian ... [et al.]. p. cm. ISBN 0-07-142253-6 (alk. paper) 1. Human capital. 2. Labor productivity. 3. Organizational effectiveness. 4. Competition. I. Nalbantian, Haig R. HD4904.7.P56 2003 658.3’01—dc21 2003014194
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