Managing Project Issues

In this chapter

  • Learn why an effective issue management process is vital to project success
  • Understand why the project manager is the most important element in the issue management process
  • Understand the subtle differences between managing risks, issues, and defects
  • Learn the key principles and best practices for managing project issues
  • Learn which data points are essential to your issue management system
  • Understand the limitations of the common Issue Log approach

Projects are dynamic, projects often deal with the "new" and the "leading edge," and projects involve people. As a result, circumstances are going to change, misunderstandings occur, assumptions don't hold, political agendas collide, problems arise, and risk events happen. These situations are categorized as project issues, and they all have the potential to adversely affect the project's ability to accomplish its objectives.

To minimize the potential impact of these obstacles on our project objectives, we need to have a proactive plan for effectively managing project issues. In this chapter, we will focus on the key elements of that plan. We will review the principles, best practices, and project manager skills that are essential to effectively managing project issues. In addition, we will touch on the important elements of your issue management system and make sure you are aware of the common challenges faced by project managers in this arena.

Part i. Project Management Jumpstart

Project Management Overview

The Project Manager

Essential Elements for any Successful Project

Part ii. Project Planning

Defining a Project

Planning a Project

Developing the Work Breakdown Structure

Estimating the Work

Developing the Project Schedule

Determining the Project Budget

Part iii. Project Control

Controlling a Project

Managing Project Changes

Managing Project Deliverables

Managing Project Issues

Managing Project Risks

Managing Project Quality

Part iv. Project Execution

Leading a Project

Managing Project Communications

Managing Expectations

Keys to Better Project Team Performance

Managing Differences

Managing Vendors

Ending a Project



Absolute Beginner[ap]s Guide to Project Management
Absolute Beginner[ap]s Guide to Project Management
ISBN: 078973821X
EAN: N/A
Year: 2006
Pages: 169

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