How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues

ISBN: 0814407935
EAN: 2147483647

Year: 2003
Pages: 112

Authors: Don Maruska

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Table of Contents
BackCover
How Great Decisions Get Made - 10 Easy Steps for Reaching Agreement on even the Toughest Issues
Foreword
Introduction
A Better Way to Work as a Team
Ten Easy Steps for Reaching Agreements Together
The Numbers Reveal Huge Opportunities
On Your Way to a World of Possibilities
Part 1: Making Great Decisions
Part 2: Ten Easy Steps for Reaching Agreement
Step 1: Enlist Everyone: Invite Hidden as Well as Visible Talent and Avoid Creating Enemies
Step 1 in Action
The Keys to Step 1
Putting Step 1 into Practice
Step 2: Discover Shared Hopes: Multiply Your Prospects for Success
Step 2 in Action
The Keys to Step 2
Putting Step 2 into Practice
Step 3: Uncover the Real Issues: Listen to Thoughts and Feelings
Step 3 in Action
The Keys to Step 3
Putting Step 3 into Practice
Step 4: Identify all Options: See the Whole Tree before You Go Out on a Limb
Step 4 in Action
The Keys to Step 4
Putting Step 4 into Practice
Step 5: Gather the Right Information: Look Through the Lens of Your Hopes
Step 5 in Action
The Keys to Step 5
Putting Step 5 into Practice
Step 6: Get Everything on the Table: 100 Percent Information, Zero Percent Debate
Step 6 in Action
The Keys to Step 6
Putting Step 6 into Practice
Step 7: Write Down Choices that Support Shared Hopes: Take the Guesswork Out of Decisions
Step 7 in Action
A Great Decision Solution
The Keys to Step 7
Putting Step 7 into Practice
Step 8: Map the Solutions: See Clear Results
Step 8 in Action
The Keys to Step 8
Putting Step 8 into Practice
Step 9: Look Ahead: Be Prepared with Alternatives
Step 9 in Action
The Keys to Step 9
Putting Step 9 into Practice
Step 10: Stay Charged Up: Celebrate Results and Renew Your Hopes
Step 10 in Action
The Keys to Step 10
Putting Step 10 into Practice
Part 3: Six Strategies for Overcoming Obstacles
Strategy 1: Don t Have Time? Try the 30-Minute Miracle
One Half Hour, One Whole Solution
Let Miracles Happen for You
Strategy 2: Not in Charge? Employ Persuasive Techniques
Three Powerful Techniques
Strategy 3: No Guide? Follow the Self-Directed Process
The Keys to Guiding the Process
Choosing a Facilitator
Building Facilitating Skills Within Your Organization: See One, Do One, Teach One
Understanding the Art as Well as the Science
The Right Frame of Mind
Strategy 4: Very Large Group? Solve Problems the Way You Play the Accordion
Making Decisions with Large Groups
Overcoming Doubts and Fears
Strategy 5: Can t Get Everyone Together? Be an E-Team
Selecting the Right Tool for Each Step
Keeping the Tools From Supplanting the Process
Strategy 6: Stuck? Dissolve Old Differences and Build Trust
Disrupting Negative Patterns
Experience New Possibilities
Take Action to Build Trust
Epilogue: Be an Agent of Hope in a Fearful World
Pursue Your Hopes in Even the Darkest Moments
Turn Merchants of Fear into Agents of Hope
Personal Principles
Be Wise as a Serpent and Innocent as a Dove
Appendix A: The Ten-Step Improvement Checklist
Comparing Your Assessment with Others
Targeting Your Improvements and Tracking Your Results
Bibliography
STIMULATING CREATIVITY
FACILITATING GROUPS
PROVIDING LEADERSHIP
EXPLORING SPIRITUAL TRADITIONS OF DECISION MAKING
Index
Index_B
Index_C
Index_D
Index_E
Index_F
Index_G
Index_H
Index_I
Index_L
Index_M
Index_N
Index_O
Index_P
Index_Q
Index_R
Index_S
Index_T
Index_V
Index_W
List of Figures
List of Tables
List of Tough Issues
List of Sidebars