Inclusion:
effect of fear on, 46
group dynamics and, 43–44
in information gathering, 88
need for, 35–38
practicing, 44–45
of stakeholders, 38–42
of written options, 103
Inclusion Checklist, 45
Information gathering:
to find solutions, 81–84
hopes as focus for, 84–85, 87–89
ineffective, 18
for large groups, 164
presenting results of, 85–86
from stakeholders, 38–42
from unexpected sources, 44
Information sharing:
versus debate, 90–92, 151
via e-mail, 171, 172
for large groups, 165
practice of, 92–100
The Inner Game of Tennis (Gallwey), 147
Innovation:
catalysts for, 76–77, 78
obstacles to, 18
Instant polling, 173
Intelligent teamwork, 3
Issues:
expressing physically, 68
identifying, 61–62, 69–71, 135
presenting versus underlying, 63–66
targeting, 69
unresolved, 82
"I" statements, 70, 150, 151, 181