Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware, and Integration Initiatives

ISBN: 0814408117
EAN: 2147483647

Year: 2003
Pages: 129

Authors: James Taylor

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Table of Contents
BackCover
Managing Information Technology Projects - Applying Project Management Strategies to Software, Hardware, and Integration Initiatives
Chapter 1: Introduction
What Is IT?
Project Management: Then and Now
The IT Project: How Is It Different?
Who This Book Will Benefit
How This Book Is Organized
Learning Objectives of This Book
The Project Management Institute
Chapter 2: The Foundations of Project Management
IT Benefits and Issues
Fundamental Definitions in a Project-Oriented Environment
Project Management Defined
The Work Breakdown Structure
Network Analysis
The Gantt Chart
Earned Value
Summary
Chapter 3: Information Technology Project and Systems Life Cycles: Project Management and Team Activities
The Project and Systems Development Life Cycles
The Systems Development Life Cycle
Project Life Cycle Activities in the Concept Phase
Systems Development Life Cycle Activities in the Concept Phase
Project Life Cycle Activities in the Planning Phase
Systems Development Life Cycle Activities in the Planning Phase
Project Life Cycle Activities in the Termination Phase
Systems Development Life Cycle Activities in the Termination Phase
Project Life Cycle Activities in the Customer Service and System Maintenance Phase
Systems Development Life Cycle Activities in the Customer Service and System Maintenance Phase
Summary
Note
Chapter 4: Identifying and Developing Customer Requirements
What Are Requirements and Why Do We Need Them?
Functional Requirements
Nonfunctional Requirements
Project Constraints
Writing Requirements
The Statement of Work
Identifying Project Requirements
Summary
Chapter 5: Organizing the Project Team
Characteristics of the Successful Project Manager
Ability to Influence the Organization
Emotional Intelligence
Structuring the Project Team
The Project Organization
Stakeholder Management
Summary
Notes
Chapter 6: Developing the Information Technology Project Plan
Planning Considerations
The IT Project Plan
Mapping the WBS to the Project Plan
Validating the Schedule and Budget Estimates
Resource Allocations Across Multiple Projects
Reviewing, Finalizing, and Implementing the Plan
Summary
Note
Chapter 7: Risk Management in Information Technology Projects
A Risk Management Model
Planning Risk Management - The First Step
Identifying and Assessing Risks - The Second Step
Qualifying Risks - The Third Step
Quantifying Risks - The Fourth Step
Decision Trees
Developing and Implementing Risk Response Strategies - The Fifth Step
Implementing Risk Response Strategies
Tracking Risk Response - The Sixth Step
Controlling Risk - The Seventh Step
Documenting and Archiving Risk History - The Eighth Step
Summary
Chapter 8: Systems Engineering: The Hub of Project Management
The Systems Approach
Systems Engineering Management and Project Management
Summary
Chapter 9: Project Monitoring and Control
Project Monitoring
Earned Value Formulas for Monitoring Project Progress
Status Reporting
Managing Change in a Project
Summary
Chapter 10: Rapid Development in IT Projects
The Dimensions of Development Speed
A General Rapid Development Strategy
Light Methodologies
Extreme Programming
The Crystal Family of Light Methodologies
Feature-Driven Development
Open Source
Summary
Notes
Chapter 11: Principles of Project Closeout
Summary
Chapter 12: Customer Service - Finishing the Project
Planning for Customer Service Measurement
Identifying, Understanding, and Correcting Plan Obstacles
Determine the Customer s Service Expectations
Develop Service Tactics to Meet or Exceed the Customer s Expectations
Develop Measurement Tools for Assessing the Customer Service Program
Developing a Process for Refining the Customer Service Plan
Summary
Index
Index_B
Index_C
Index_D
Index_E
Index_F
Index_G
Index_H
Index_I
Index_J
Index_K
Index_L
Index_M
Index_N
Index_O
Index_P
Index_Q
Index_R
Index_S
Index_T
Index_U
Index_V
Index_W
Index_X
List of Exhibits